Programmer Analyst - Applications & Customer Relations

University of Wyoming; Laramie (WY); Remote; USD 60,000 - 80,000; Full time

Job summary

The University of Wyoming seeks a Programmer Analyst for Applications & Customer Relations. This role involves analyzing requirements, coding, and testing software applications while ensuring effective client communication. Located in Laramie, this position offers a comprehensive benefits package and opportunities for professional growth.

Benefits

Generous Retirement Contributions

Exceptional Health & Prescription Coverage

Paid Time Off

Tuition Waiver

Wellness and Employee Assistance Programs

Qualifications

• 1 year work-related experience in computer programming preferred.
• Experience programming/supporting the Ellucian Banner ERP system or Salesforce CRM is desirable.
• Excellent technical writing and verbal communication skills.

Responsibilities

• Develop client partnerships and manage communication with users.
• Install, modify, and maintain basic hardware and software for department computers.
• Produce effective reports for the department.

Skills

Analysis/Problem Identification

Collaboration

Consistency

Integrity

Teamwork (Cooperation)

Work Tempo

Education

Bachelor’s degree in Computer Science or a related field

Job description

Join Our Campus Community!

Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!

Why Choose Us?

At the University of Wyoming, we value our employees and invest in their success. Our comprehensive benefits package is designed to support your health, financial security, and work-life balance. Benefits include:

Generous Retirement Contributions: The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan.

Exceptional Health & Prescription Coverage: Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs .

Paid Time Off: Benefit from ample vacation, sick leave, paid holidays, and paid winter closure.

Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth.

Wellness and Employee Assistance Programs: Stay healthy with wellness initiatives, counseling services, and mental health resources.

At the University of Wyoming, we are committed to creating a supportive and enriching workplace. To learn more about what we offer, please refer to UW’s Benefits Summary .

JOB TITLE:

Programmer Analyst - Applications & Customer Relations

JOB PURPOSE:

Analyzing user requirements, designing, coding, testing, and maintaining software applications that enhance business operations

This position has been deemed essential as addressed in the University of Wyoming’s Employee Handbook . Employees in essential positions may be required to work during emergency closures and winter closure based on the nature of their job duties and the reasons for the closure.

This position involves on-call status.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop client partnerships for effectively communicating with users to incorporate their needs and changes to correct problem situations.
• Install, modify, and maintain basic hardware and software for department computers and local area networks (LAN) stations; configure computers and write documentation.
• May perform similar work on separate modules within larger, complicated programs.
• Develop cross-checks and other tests; use tests to analyze application or programming problems; correct problems within set project deadlines.
• Develop a working understanding of ongoing functional operations.
• Work on-call schedule, as directed, during non-business hours.
• Produce effective reports for department.

SUPPLEMENTAL FUNCTIONS:

• Provide computer, program application, and report writing instructions to users.
• May provide backup support to major programs with critical campus-wide effects.
• Maintain currency in programming field; may recommend equipment and software purchases for department.
• Promote teamwork and information sharing within designated division, and as appropriate, with other divisions.

COMPETENCIES:

• Analysis/Problem Identification
• Collaboration
• Consistency
• Integrity
• Teamwork (Cooperation)
• Work Tempo

MINIMUM QUALIFICATIONS:

Education: Bachelor’s degree in Computer Science or a related field

Experience: 1 year work-related experience in computer programming is preferred

Required licensure, certification, registration or other requirements: Valid driver's license with a motor vehicle record (MVR) compliant with the University Vehicle Use Policy .

DESIRED QUALIFICATIONS:

• Experience programming/supporting the Ellucian Banner ERP system.
• Experience programming/supporting Salesforce CRM.
• 1 year of experience programming using Oracle database.
• Ability to write and interpret complex SQL and PL/SQL in a production environment.
• Excellent technical writing skills.
• Successful experience in priority setting and time management.
• Exceptional interpersonal skills.
• Experience communicating and collaborating effectively with individuals at all levels of the organization.
• Experience programming or developing business applications
• 2 years of experience in basic programming languages.
• Experience in programming using complex relational database structures.
• Prior systems analysis experience.
• Experience communicating with end users throughout the project development lifecycle.
• Excellent verbal communication skills.
• Initiative-taker, motivator, and collaborator.
• Resourceful problem solver.

REQUIRED APPLICATION MATERIALS:

Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application:

Cover letter

Resume or C.V.

Contact information for four work-related references (references will only be contacted if you are selected as a finalist for the position).

WORK LOCATION:

Remote/Flexible Work: This position is eligible for remote work and/or a flexible work schedule.

WORK AUTHORIZATION REQUIREMENTS:

The successful candidate must be eligible to work in the United States. Sponsorship for H-1B work authorization or work visa is not available for this position.

HIRING STATEMENT/EEO:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email [e-mail] .

ABOUT LARAMIE:

The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website .

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range and the metropolitan Denver area. Laramie’s beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/