Programmatic Account Manager: Client Growth & Onboarding

Samba; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays & PTO

Wellness offerings

Job summary

Samba TV is seeking an Associate Programmatic Account Manager to own day-to-day management for a diverse client portfolio and drive adoption of our audience solutions.

You will lead onboarding, audience setup across DSPs/SSPs/DMPs, and collaborate with Sales on renewals and upsell opportunities. This role emphasizes client relationships, performance reviews, and cross-functional teamwork.

Qualifications

• 1–2 years of experience in account management, customer success, campaign operations, or similar role in ad tech/digital media.
• Familiarity with programmatic concepts and DSPs/SSPs/DMPs.
• Strong written and verbal communication skills, with confidence engaging clients directly via email and on calls.
• Analytical mindset with interest in campaign performance and data-driven decision-making.
• Proficiency with CRM and project management tools.

Responsibilities

• Own day-to-day account management for a portfolio of brand-direct and agency clients across planning, audience setup, activation, QA, and reporting.
• Lead client onboarding and platform training to ensure clients derive full value from Samba TV’s audience and measurement solutions.
• Manage audience segment setup and delivery across major DSPs/SSPs/DMPs, troubleshooting activation issues with technical teams.
• Monitor campaign delivery, surface risks and underdelivery early, and produce performance summaries and reviews.
• Partner with Sales on account plans, renewals, pre-sale planning, and upsell opportunities.
• Act as the feedback loop between clients and internal teams to improve activation and performance.
• Represent Samba’s audience products with a consultative, client-first approach.

Skills

Programmatic advertising

DSPs/SSPs/DMPs

CRM tooling

SQL

Client relations

Communication skills

Campaign operations

Data-driven decisions

Education

BA/BS in marketing, business, data, or related field

Tools

The Trade Desk

DV360

OpenX

Magnite

Freewheel

Salesforce

Jira

Asana

Trello

Job description

Samba TV is seeking an Associate Programmatic Account Manager to own day-to-day management for a diverse client portfolio and drive adoption of our audience solutions.

You will lead onboarding, audience setup across DSPs/SSPs/DMPs, and collaborate with Sales on renewals and upsell opportunities. This role emphasizes client relationships, performance reviews, and cross-functional teamwork.