Associate Programmatic Account Manager

Samba; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays & PTO

Wellness offerings

Job summary

Samba TV is seeking an Associate Programmatic Account Manager to own day-to-day management for a diverse client portfolio and drive adoption of our audience solutions.

You will lead onboarding, audience setup across DSPs/SSPs/DMPs, and collaborate with Sales on renewals and upsell opportunities. This role emphasizes client relationships, performance reviews, and cross-functional teamwork.

Qualifications

• 1–2 years of experience in account management, customer success, campaign operations, or similar role in ad tech/digital media.
• Familiarity with programmatic concepts and DSPs/SSPs/DMPs.
• Strong written and verbal communication skills, with confidence engaging clients directly via email and on calls.
• Analytical mindset with interest in campaign performance and data-driven decision-making.
• Proficiency with CRM and project management tools.

Responsibilities

• Own day-to-day account management for a portfolio of brand-direct and agency clients across planning, audience setup, activation, QA, and reporting.
• Lead client onboarding and platform training to ensure clients derive full value from Samba TV’s audience and measurement solutions.
• Manage audience segment setup and delivery across major DSPs/SSPs/DMPs, troubleshooting activation issues with technical teams.
• Monitor campaign delivery, surface risks and underdelivery early, and produce performance summaries and reviews.
• Partner with Sales on account plans, renewals, pre-sale planning, and upsell opportunities.
• Act as the feedback loop between clients and internal teams to improve activation and performance.
• Represent Samba’s audience products with a consultative, client-first approach.

Skills

Programmatic advertising

DSPs/SSPs/DMPs

CRM tooling

SQL

Client relations

Communication skills

Campaign operations

Data-driven decisions

Education

BA/BS in marketing, business, data, or related field

Tools

The Trade Desk

DV360

OpenX

Magnite

Freewheel

Salesforce

Jira

Asana

Trello

Job description

Samba is a media intelligence company. We know what the world is watching, reading, and thinking about — in real time, at scale, across every screen. Our data exists with the consent of over a billion people, organized into the most complete picture of consumer attention ever built. The biggest brands in the world use that picture to make smarter decisions. We think it’s the most interesting data asset on the planet, because it’s the most culturally relevant.

As an Associate Programmatic Account Manager at Samba TV, you’ll own day-to-day account management for a portfolio of agency and brand-direct clients, making sure they get the most out of Samba’s audience targeting and measurement solutions. You’ll be the go-to point of contact for your clients across the full campaign lifecycle (planning, audience setup, activation, QA, and reporting), and you’ll partner directly with Sales, Product, and Measurement to drive adoption, performance, and growth. This is a high-ownership role for someone early in their programmatic career who is ready to take direct responsibility for client relationships, campaign outcomes, and account growth.

What You'll Do

• Own day-to-day account management for a portfolio of brand-direct and agency clients, serving as the go-to point of contact across planning, audience setup, activation, QA, and reporting

• Lead client onboarding, platform training, and ongoing enablement so clients get full value from Samba TV’s audience and measurement solutions

• Manage audience segment setup and delivery across major DSPs, SSPs, DMPs, and social platforms, troubleshooting activation issues and coordinating with technical teams to resolve them quickly

• Monitor campaign delivery, surface risks and underdelivery early, and produce performance summaries, insights, and business reviews that drive adoption and growth

• Partner with Sales on account plans, renewals, pre-sale planning, and upsell opportunities, aligning client goals with Samba’s audience and measurement solutions

• Act as the feedback loop between clients and internal teams (Product, Measurement, Revenue Operations, Finance) to improve ease of activation, workflow efficiency, and audience performance

• Represent Samba’s audience products with subject-matter expertise and a consultative, client-first approach, staying current on programmatic trends and contextual targeting best practices

Who You Are

• Curious. Always learning, humble when you don’t know something, and eager to grow into a programmatic expert.

• Proactive. You take ownership, anticipate client needs, and move fast to deliver value.

• Collaborative. You’re a team player who thrives in a fast-paced, cross-functional environment.

• Detail-oriented. You stay organized across multiple clients and tasks and care about getting the small things right.

What You Bring

• 1-2 years of experience in account management, customer success, campaign operations, client services, or a similar role within ad tech, digital media, or programmatic advertising (relevant internships count)

• Working understanding of programmatic advertising concepts, including DSPs, SSPs, DMPs, and digital campaign workflows

• Familiarity with one or more DSPs (e.g., The Trade Desk, DV360, Yahoo DSP) and/or SSPs (e.g., OpenX, Magnite, Freewheel); hands-on exposure is a plus

• Strong written and verbal communication skills, with confidence engaging clients directly via email and on calls

• Analytical mindset with an interest in campaign performance and data-driven decision-making

• Strong Excel skills (SUMIFS, INDEX/MATCH, pivot tables, VLOOKUP); SQL is a plus

• Proficiency with CRM and project management tools (Salesforce, Jira, Asana, Trello, etc.)

• Eagerness to deepen expertise in programmatic, audience, and contextual advertising

• BA/BS with a focus on marketing, business, data, communications, or related experience

Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.

Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU , Samba Inc. is the data controller.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Samba TV expects to offer a base salary between $70,000 - $80,000 USD per year for roles to be performed in California; actual base salary offered will depend on various factors including but not limited to location, experience, and performance. Base salary is just one component of Samba TV’s total compensation package for employees. Other rewards may include bonuses, short-term incentives, and long-term incentives. In addition, Samba provides health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO), and other employee benefits.