Program & Travel Logistics Coordinator

Yellow Dog Fly Fishing; Bozeman (MT); On-site; USD 42,000 - 60,000; Full time

Job summary

Yellow Dog Fly Fishing is seeking a highly organized, service-oriented Program Administrator to coordinate post-booking client information, travel logistics, and communications for domestic and international trips. This in-office role supports operations from booking through return and works with program directors, destination partners, and clients.

The position emphasizes accuracy, documentation, and proactive communication, with a focus on coordinating flights, lodging, transfers, and travel

Qualifications

• Strong attention to detail and a commitment to accurate, complete work.
• Excellent written, verbal, telephone, and customer-service skills.
• Highly organized and able to manage multiple clients, priorities, deadlines, and changing travel details.
• Sound judgment and problem-solving abilities with appropriate escalation.
• Ability to work independently while collaborating across teams.
• Willingness to learn evolving travel-planning, data-management, and CRM systems.
• Experience in travel planning or client-service environments is preferred.
• Ability to maintain confidentiality and handle sensitive information.
• Knowledge of international travel or fly fishing is preferred.
• Experience with Microsoft 365, Outlook, QuickBooks, Salesforce is preferred.

Responsibilities

• Manage and track active client trips from confirmed booking through post-trip follow-up.
• Collect and maintain required client information, travel details, forms, and destination documentation.
• Prepare and distribute itineraries, trip-planning materials, confirmations, and client communications.
• Coordinate flights, lodging, transfers, baggage, schedules, and customized travel arrangements.
• Proactively communicate deadlines, needs, destination requirements, and travel information to clients.
• Serve as a knowledgeable planning contact for clients by phone and email.
• Coordinate with Program Directors, lodges, outfitters, transportation providers, and partners.
• Monitor reservations and travel developments, identify issues, escalate as needed.
• Maintain complete client, trip, task, and communication records in company systems.
• Provide coverage and support during absences, high-volume periods, and urgent matters.
• Assist with onboarding, training, events, and other operational needs.

Skills

Attention to detail

Communication skills

Highly organized

Problem solving

Independent with cross-team work

Travel-planning systems

Client service mindset

Confidentiality

Knowledge of travel/ destinations

Team collaboration

Tools

Microsoft 365

Outlook

QuickBooks

Salesforce

Job description

Yellow Dog Fly Fishing is seeking a highly organized, service-oriented Program Administrator to coordinate post-booking client information, travel logistics, and communications for domestic and international trips. This in-office role supports operations from booking through return and works with program directors, destination partners, and clients.

The position emphasizes accuracy, documentation, and proactive communication, with a focus on coordinating flights, lodging, transfers, and travel