Program Training Director, Federal Health Learning

Peraton

United States

On-site

USD 104,000 - 166,000

Full time

14 days+

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Job summary

Peraton is seeking a Program Training Director to lead the strategy, development, and delivery of mission-critical training solutions for our CMSCCIIO initiatives. You will design a comprehensive training ecosystem to ensure workforce readiness and operational excellence in support of HHS and CMS customer delivery.

You will partner with program leadership to identify training needs, close capability gaps, and drive scalable learning solutions.

Qualifications

10+ years of experience in training program management, instructional development, or workforce development leadership.
Experience supporting federal, state, or large-scale public sector programs.
Strong understanding of adult learning principles, curriculum design, and training technologies.
Proven ability to lead teams and manage training operations at scale.
Excellent communication, stakeholder engagement, and problem-solving skills.
US Citizen and the ability to obtain a Public Trust clearance.

Responsibilities

Develop and oversee a program-wide training strategy aligned to contractual requirements, customer priorities, and mission outcomes.
Lead the design, delivery, and sustainment of training curricula, learning pathways, and workforce development plans.
Establish and manage comprehensive training programs for Eligibility Support Workers (ESWs), ensuring they are equipped to deliver accurate, efficient, and customer-focused eligibility and enrollment support.
Develop consumer-facing education materials and training approaches that promote awareness, accessibility, and understanding of eligibility processes, application requirements, and available services.
Collaborate with program managers, technical leads, and customer representatives to identify skill gaps and emerging needs.
Establish and maintain standardized training processes, documentation, and governance frameworks.
Implement training delivery methods including instructor-led, virtual, blended learning, and self-paced modules.
Track and report training performance metrics, certification compliance, knowledge retention, and workforce readiness.
Ensure training content remains current, accurate, and responsive to operational changes, policy updates, and system enhancements.
Manage and develop a multidisciplinary training staff including instructional designers, trainers, and SMEs.
Support proposal efforts, contract modifications, and customer engagements related to training scope and requirements.
Drive continuous improvement across all training functions through feedback loops, quality assessments, and lessons learned.