PROGRAM TECHNICIAN II JC-538838

California Department of Public Health; California; Hybrid; USD 43,000 - 54,000; Full time

Job summary

The California Department of Public Health, Center for Health Care Quality, has an immediate opening for a Surveyor Technician (Program Technician II) in Orange County. This 12-month limited-term full-time position may be extended or become permanent.

Responsibilities include entering survey renewal information, fielding inquiries, processing surveys for health facilities, and maintaining licensing records in ELMS and ASPEN.

Responsibilities

• Entering survey renewal information into various systems and platforms.
• Fielding inquiries through channels from facilities, patients, families, and other agencies.
• Process surveys for different health facilities.
• Responsible for all areas of processing, including cover letters and surveys.
• Scans, copies, redacts, and mails a variety of documents to different recipients.
• Establishes licensed and unlicensed facility files in Electronic Licensing Management System (ELMS).
• Using various systems to produce different reports for Licensing and Certification (L&C) and other public agencies.
• Entering and managing certification records in ASPEN system.

Job description

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

Center for Health Care Quality (CHCQ) at the California Department of Public Health (CPDH)

The Center for Health Care Quality (CHCQ) focuses on ensuring and enhancing healthcare standard. Our programs encompass regulatory oversight, quality assessment, and collaboration with healthcare providers to safeguard public health. We strive to optimize patient care by implementing policies, conducting inspections, and fostering continuous improvement in healthcare delivery across the state. CHCQ also oversees the certification of nurse assistants, home health aides, hemodialysis technicians, and the licensing of nursing home administrators.

\"The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.\"

\"The CDPH is currently an E-Verify employer.\"

Department Website: https://www.cdph.ca.gov

Job Description and Duties

This is a 12-month Limited-Term Full-Time position that may be extended or become Permanent.

The California Department of Public Health, Center for Health Care Quality has an immediate opening for a Surveyor Technician (Program Technician II).

As a Surveyor Technician at CHCQ, you play a crucial role in assessing and maintaining healthcare standards. Together, we strive to ensure that California’s receive top-notch healthcare by maintaining the highest quality standards and fostering a culture of continuous improvement. By leveraging your technical expertise, you’ll contribute to the center’s mission of upholding the highest quality of care and safeguarding public health across California.

Your Responsibilities Would Include

• Entering survey renewal information into various systems and platforms.
• Fielding inquiries through various communication channels from facilities, patients, families, and other agencies.
• Process surveys for different health facilities
• Responsible for all areas of processing, including cover letters and surveys.
• Scans, copies, redacts, and mails a variety of documents to different recipients.
• Establishes licensed and unlicensed facility files in Electronic Licensing Management System (ELMS).
• Using various systems to produce different reports for Licensing and Certification (L&C) and other public agencies.
• Entering and managing certification records in ASPEN system.

You will find additional information about the job in the Duty Statement.

A hybrid telework schedule may be available for this position, in accordance with CDPH’s Telework Policy and Procedures.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

Final Filing Date: 12/1/2026

Position Details

Job Code #: JC-538838

Position #(s): 580-841-9928-901

Working Title: Surveyor Technician

Classification: PROGRAM TECHNICIAN II

$3,833.00 - $4,804.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Orange County

Telework: Hybrid

Job Type: 12 Month Limited Term - Full Time