Program Support Tech (Hourly): Red Onion State Prison #W0002

Virginia Department of Corrections; Wise (VA); On-site; USD 27,000 - 36,000; Part time

Job summary

Virginia Department of Corrections is seeking a Program Support Technician for the Red Onion State Prison. This wage position provides clerical and administrative support, with data entry and report production duties.

The role requires high school diploma or equivalent and prior customer service and office experience. Work is time-limited to up to 1,500 hours per year with a maximum of 29 hours per week and no state benefits.

Qualifications

• High School Diploma or equivalent.
• Experience providing customer service and administrative support.
• Experience using office equipment (computers, printers, copier and fax).
• Knowledge of office filing systems and standard English grammar and punctuation.
• Keyboarding skills.
• Ability to follow written and oral instruction and transcribe accurately.
• Proficiency in Microsoft Word and Excel.
• Experience with multi-line communication systems.
• Experience in filing or data entry.

Responsibilities

• Provides clerical and administrative support.
• Maintains filing systems, copies, and distributes materials, and purges inactive files.
• Performs keyboarding duties, entering data into forms, documents, and agency data systems.
• Produces administrative reports and correspondences.

Skills

Customer service

Administrative support

Data entry

Keyboarding

Written and oral communication

Multi-line communication system

Attention to detail

Follow instructions

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Office equipment (printer, copier, fax)

Job description

Title: Program Support Tech (Hourly): Red Onion State Prison #W0002

State Role Title: Program Support Technician

Hiring Range: $19.50 - $26.25

Pay Band: 3

Agency: Dept of Corr - Central Admin

Location: Red Onion State Prison

Agency Website: www.vadoc.virginia.gov

Recruitment Type: General Public - G

Job Duties

• Provides clerical and administrative support.
• Maintains filing systems, copies, and distributes materials, and purges inactive files.
• Performs keyboarding duties, entering data into forms, documents, and agency data systems.
• Produces administrative reports and correspondences.

This is a wage position limited to working no more than 1,500 hours per agency during the 12 month period of May 1 – April 30, regardless of the hire date. The wage employment period resets on May 1 of the following year. All wage employees are limited to working no more than 29 hours per week on average over the 12-month period. This wage position offers no state benefits.

Minimum Qualifications

• High School Diploma or equivalent.
• Recent experience providing customer service and administrative support in a professional office setting.
• Recent experience using office equipment (i.e. computers, printers, copier and fax machine).
• Some knowledge of office practices, of office filing systems and of standard English grammar and punctuation.
• Skill in keyboarding.
• Demonstrated ability to follow written and oral instruction, to communicate orally and in writing, and to transcribe from one document to another accurately.
• Demonstrated skill in the use of Microsoft Office to include Word and Excel to accomplish office support requirements.
• Recent experience providing customer service and administrative support in a professional office setting.
• Working knowledge of a multi-line communication system.
• Experience in filing or record keeping or data entry.

Additional Considerations

• Advanced knowledge, coursework, training, or experience in office administration.
• Knowledge of Clerical and/or administrative support experience in the Correctional and/or alternative setting.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

If selected as a finalist with the Virginia Department of Corrections (VADOC), candidates can expect the following:

• Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.
• Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.
• VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.
• VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply.

Contact Information

• Name: Human Resources
• Phone: [phone]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.