Program Support Supervisor — Patient Relations

U.S. Department of Veterans Affairs; East Orange (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

The U.S. Department of Veterans Affairs seeks a Supervisory Program Support Assistant to lead the Patient Relations Section within Guest Relations Service (GRS).

The role handles HAS activities for PRS, including coordination of the Mobile Care Unit Patient Transport, Patient Information Center, and VIP Ambassador Program, while serving as Contract Officer Representative and ADP App Coordinator. Qualified applicants will have specialized administrative experience and the ability to manage

Qualifications

• Administrative support experience in program management.
• Experience maintaining databases and using software programs.
• Scheduling appointments and typing correspondence.
• Experience liaising with payroll and HR for employee actions.
• Experience obtaining computer access for staff.
• Experience managing administrative responsibilities in an office setting.
• Knowledge of the services and activities within the organization.
• Ability to research and compile information from databases.

Responsibilities

• Serve as Management Assistant for the Patient Relations Section within GRS.
• Act on behalf of the Deputy Chief in HAS activities across PRS.
• Support Mobile Care Unit Patient Transport, Patient Information Center and VIP Ambassador Program.
• Function as Contract Officer Representative and Automated Data Processing App Coordinator.

Skills

Administrative support

Database management

Scheduling

HR liaison

Documentation

Job description

The U.S. Department of Veterans Affairs seeks a Supervisory Program Support Assistant to lead the Patient Relations Section within Guest Relations Service (GRS).

The role handles HAS activities for PRS, including coordination of the Mobile Care Unit Patient Transport, Patient Information Center, and VIP Ambassador Program, while serving as Contract Officer Representative and ADP App Coordinator. Qualified applicants will have specialized administrative experience and the ability to manage