Program Support Staff

Teen Challenge USA; Muskegon, Northern (MI, KY); Hybrid; USD 35,000 - 48,000; Full time

Benefits offered by this job

Housing provided

Meals included

Tuition discounts

Paid time off

Job summary

Western Michigan Adult & Teen Challenge in Muskegon, MI is seeking a Program Support Staff member to provide oversight, accountability, and Christlike leadership in our residential recovery program. You will follow consistent daily routines while building genuine connections with residents, assisting with intake, check-in, and related procedures.

The role emphasizes clear communication, humility, and a heart for people in recovery, with opportunities for on-campus housing, meals, and ongoing

Qualifications

• Dependable and consistent with strong attention to routine.
• Clear communicator with a teachable spirit.
• Ability to serve with humility, grace, and compassion.
• Active Christian faith and commitment to WMATC's Statement of Faith.
• Heart for people in recovery and passion for discipleship.
• Must pass a background check.

Responsibilities

• Assist with student intake, check-in, and related procedures.
• Monitor student phone calls and maintain appropriate communication boundaries.
• Facilitate or support small group sessions.
• Oversee students during chapel, prayer, study halls, and meals.
• Transport students to approved appointments and activities.
• Document policy violations and report to the Program Supervisor.
• Oversee assigned work duties.
• Participate in staff discipleship, chapel, prayer, and ministry events.

Skills

Dependability

Clear communication

Compassionate service

Background check

Driver's license

Job description

Muskegon, United States | Posted on 07/14/2026

• Client Name Western Michigan Adult & Teen Challenge
• Industry Faith Based Residential Recovery
• City Muskegon
• Country United States

Job Description

About Us

Founded in 1969, Western Michigan Adult & Teen Challenge is a faith-based nonprofit providing long-term residential discipleship and recovery programming for adults in the Muskegon, Michigan area. Our mission is developing a life in Christ with the hope and freedom found in Him.

The Program Support Staff provides oversight, accountability, and Christlike leadership to students in our residential recovery program. This role is structured and relational; you will follow consistent daily routines while building genuine connections with the people you serve.

• Assist with student intake, check-in, and related procedures
• Monitor student phone calls and maintain appropriate communication boundaries
• Facilitate or support small group sessions
• Oversee students during chapel, prayer, study halls, and meals
• Transport students to approved appointments and activities
• Document policy violations and report to the Program Supervisor
• Oversee assigned work duties
• Participate in staff discipleship, chapel, prayer, and ministry events

Requirements

• Dependable and consistent with strong attention to routine and procedure
• Clear communicator with a teachable spirit
• Ability to serve with humility, grace, and compassion
• Active Christian faith and commitment to WMATC's Statement of Faith
• Heart for people in recovery and passion for discipleship
• Valid driver's license required
• Must pass a background check
• Discounted college tuition and continuing education opportunities through our university partner(s)
• On-campus housing, utilities, and meals provided for qualifying staff
• Paid time off (after one year of employment)
• Ongoing professional and spiritual development opportunities