Program Support Staff

Adult & Teen Challenge; Muskegon (MI); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

On-campus housing

Utilities provided

Meals provided for qualifying staff

Paid time off after one year

Tuition/education opportunities

Professional and spiritual development

Job summary

Western Michigan Adult & Teen Challenge in Muskegon, MI seeks a dedicated Program Support Staff member to provide oversight, leadership, and compassionate care within the residential recovery program. You will follow structured daily routines while building genuine connections with residents.

The role emphasizes disciplined routines, effective communication, and participation in chapels, prayer, and ministry events as part of a faith‑based team.

Qualifications

• Must pass a background check.
• Valid driver’s license required.
• Active Christian faith and commitment to WMATC's Statement of Faith.
• Dependable and consistent with routine and procedure.
• Clear communicator with a teachable spirit.
• Heart for people in recovery and passion for discipleship.

Responsibilities

• Assist with student intake, check-in, and related procedures.
• Monitor student phone calls and maintain appropriate communication boundaries.
• Facilitate or support small group sessions.
• Oversee students during chapel, prayer, study halls, and meals.
• Transport students to approved appointments and activities.
• Document policy violations and report to the Program Supervisor.
• Oversee assigned work duties.
• Participate in staff discipleship, chapel, prayer, and ministry events.

Skills

Dependability

Clear communication

Humility

Active Christian faith

Discipleship mindset

Driver's license

Background check

Education benefits

Job description

Muskegon, United States | Posted on 07/14/2026

• Client Name Western Michigan Adult & Teen Challenge
• Industry Faith Based Residential Recovery
• City Muskegon
• Country United States

Job Description

About Us

Founded in 1969, Western Michigan Adult & Teen Challenge is a faith‑based nonprofit providing long‑term residential discipleship and recovery programming for adults in the Muskegon, Michigan area. Our mission is developing a life in Christ with the hope and freedom found in Him.

The Program Support Staff provides oversight, accountability, and Christlike leadership to students in our residential recovery program. This role is structured and relational; you will follow consistent daily routines while building genuine connections with the people you serve.

• Assist with student intake, check‑in, and related procedures
• Monitor student phone calls and maintain appropriate communication boundaries
• Facilitate or support small group sessions
• Oversee students during chapel, prayer, study halls, and meals
• Transport students to approved appointments and activities
• Document policy violations and report to the Program Supervisor
• Oversee assigned work duties
• Participate in staff discipleship, chapel, prayer, and ministry events

Requirements

• Dependable and consistent with strong attention to routine and procedure
• Clear communicator with a teachable spirit
• Ability to serve with humility, grace, and compassion
• Active Christian faith and commitment to WMATC's Statement of Faith
• Heart for people in recovery and passion for discipleship
• Valid driver's license required
• Must pass a background check
• Discounted college tuition and continuing education opportunities through our university partner(s)
• On‑campus housing, utilities, and meals provided for qualifying staff
• Paid time off (after one year of employment)
• Ongoing professional and spiritual development opportunities