Intake Coordinator

Adult & Teen Challenge USA; Iowa (LA); On-site; USD 35,000 - 50,000; Full time

Job summary

Adult & Teen Challenge USA is hiring a Sheepgate Intake Coordinator to oversee the admissions process, ensuring a compassionate intake experience for prospective students. The role includes managing student records, mentoring students, and maintaining strong communication with families and referral partners. Strong communication, organizational skills, and a high school diploma are required. The position necessitates administrative duties and direct support for students to foster growth and accountability in a ministry setting.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office and general computer systems.

Responsibilities

• Serve as the primary contact for individuals inquiring about the program.
• Maintain accurate and up-to-date records throughout the intake process.
• Provide direct support, mentorship, and accountability to students.
• Oversee daily schedules, activities, and responsibilities of the student body.

Skills

Strong communication and interpersonal skills

Organized and detail-oriented

Ability to manage multiple responsibilities

Proficient in Microsoft Office

Self-motivated and adaptable

Team-oriented with a positive attitude

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Colfax, United States | Posted on 04/22/2026

• Client Name Adult & Teen Challenge of the Midlands
• Industry Faith Based Residential Recovery
• City Colfax
• State/Province IA
• Country United States

Job Description

Sheepgate Intake Coordinator

Reports to: Program Director

Department: Regional

Position Summary

Program Staff serve on the front lines of ministry - overseeing dailystudent life, modeling Christ-centered living, and helping guide studentsthrough growth and transformation.

The Intake Coordinator leads all aspects of the admissions process,serving as the primary point of contact for prospective students and theirfamilies. This role ensures a clear, organized, and compassionate intakeexperience while helping identify candidates who are ready to engage in theprogram.

Key Responsibilities

Intake Coordination

• Serve as the primary contact forindividuals inquiring about the program
• Clearly communicate programexpectations, requirements, and next steps
• Follow up with applicants andconduct interviews to assess readiness
• Coordinate intake with families,medical providers, and legal contacts as needed
• Facilitate orientation for allincoming students
• Maintain accurate and up-to-daterecords (paper and digital) throughout the intake process
• Communicate intake details tostaff and transition records to active student files
• Build and maintain relationshipswith referral partners (jails, prisons, shelters, and social serviceagencies)

Student Ministry

• Provide direct support,mentorship, and accountability to students
• Oversee daily schedules,activities, and responsibilities of the student body
• Carry out individualized actionplans under the direction of the Program Director
• Perform roll calls and ensurestudent participation in assigned activities
• Transport students toappointments as needed
• Lead student work crews on andoff campus
• Serve as a consistent andpositive example of spiritual growth

Administrative Responsibilities

• Maintain organized and compliantstudent records in line with accreditation standards
• Assist with phone coverage andcommunication as needed
• Support ongoing processimprovement for efficiency and effectiveness
• Participate in weekly staffmeetings
• Respond to student needsincluding med calls, communication, and daily support
• Complete additionaladministrative tasks as assigned
• Uphold and model the mission,values, and culture of the ministry
• Lead by example in spirituallife, relationships, stewardship, and time management
• Help create an environment thatpromotes growth, accountability, and transformation

Financial & Facility Support

• Track and record student financesaccording to policy
• Assist with maintaining campusfacilities, ensuring safety and appearance standards are met

Requirements

Qualifications

Education: High school diploma or equivalent required

Experience & Skills:

• Strong communication andinterpersonal skills
  
• Organized and detail-oriented
  
• Ability to manage multipleresponsibilities in a structured environment
  
• Proficient in Microsoft Officeand general computer systems
  
• Self-motivated, dependable, andadaptable
  
• Team-oriented with a positive,teachable attitude
  

Core Competencies:

• Integrity and professionalism
  
• Compassion balanced withaccountability
  
• Strong problem-solving anddecision-making skills
  
• Ability to work under pressureand within structured schedules
  

Cultural Fit:

• Must support and actively liveout the mission and values of the ministry
  
• Ability to build relationshipsand foster personal and spiritual growth in others
  

Other Requirements:

• Willingness to assist in areasoutside primary responsibilities
  
• Must pass background screeningper accreditation standards
  

Working Conditions

Work may include a combination of office, residential, outdoor, andvehicle-based responsibilities. Evening and weekend shifts are required.

Physical Requirements

Ability to perform physical tasks including standing, walking, driving,lifting (occasionally 50+ lbs), and general movement required for dailyoperations.