Program Support Staff

Omaha Kroc; Minneapolis, Northern (MN, KY); Hybrid; USD 45,103,000 - 48,760,000; Full time

Benefits offered by this job

Disability and Life Insurance

Flexible Spending Accounts

403(b) Retirement Accounts

Pension Plan

Generous Time Off

Job summary

The Salvation Army Northern Division Minneapolis Parkview Corps is seeking a Program Support Staff member to assist with day-to-day operations, events, and community outreach in a fully in-person role in Minneapolis. The position supports food pantry efforts and social services, ensuring smooth program execution and participant satisfaction.

Qualifications include a high school diploma, background checks, a valid driver’s license, and strong communication and scheduling skills.

Qualifications

• High School diploma or equivalent required.
• Must pass all background checks.
• Must maintain a valid driver’s license and meet driving requirements.
• Communicates clearly and professionally with participants, staff, volunteers, and community members.
• Organized and dependable with basic recordkeeping and scheduling skills.

Responsibilities

• Support day-to-day program operations and participant check-in/out.
• Assist with events, seasonal programs, and on-site support.
• Help with corps and community outreach activities.
• Support social services activities including food pantry operations.
• Maintain accurate participant information and program records.

Skills

Communication

Teamwork

Adaptability

Basic computer skills

Driver's license

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

The Salvation Army Northern Division Minneapolis Parkview Corps is committed to “Doing the Most Good” by providing holistic, person-centered services to individuals and families. In addition to worship services and pastoral care, services include food, clothing, utility and rent assistance, housing support, and both short- and long-term case management, along with connections to community resources.

The Program Support Staff supports day-to-day programs and services through participant assistance, program coverage, event and seasonal support, Corps and community outreach activities, and social services support. The position works across program areas to help ensure activities and services operate smoothly and effectively. Flexibility is essential, as responsibilities and schedules may shift based on program, seasonal, and operational needs.

$16.37 per hour

40 hours per week, occasional weekends and evenings

Essential Functions (approximate time spent)

• Program Operations & Participant Support (50%): Support day-to-day program operations, including program setup and coverage, participant check-in/out, maintaining a welcoming environment, assisting participants and visitors, and supporting program activities.
• Events & Seasonal Programs (25%): Assist with events, trips, seasonal initiatives, and special activities, including Red Kettle and other seasonal campaigns. Provide logistical, operational, and on-site support as needed.
• Corps & Community Outreach Support (15%): Assist with Corps activities, Sunday services, community outreach, and other ministry-related programs and events.
• Social Services Support (5%): Assist with food pantry and other social services activities, including setup, distributions, participant assistance, and general operational support.
• Data Management (5%): Maintain accurate and up-to-date participant information and program records.

Education and Experience

• High School diploma or equivalent required.
• Must successfully pass all background checks.
• Must maintain a valid driver’s license and meet The Salvation Army’s requirements for authorized drivers.
• Communicates clearly and professionally with participants, staff, volunteers, and community members.
• Responds appropriately in routine and challenging situations.
• Organized and dependable, with basic recordkeeping and scheduling skills.
• Works effectively as part of a team and contributes to a positive environment.
• Adapts to changing priorities, schedules, and program needs.
• Basic proficiency with computers, Microsoft Office, and standard office systems.

Working Conditions

• Combination of indoor and outdoor work in program, office, community, and event settings.
• Regular movement throughout the facility and program areas; frequent standing, walking, bending, reaching, and other physical activity related to programming and events.
• Ability to occasionally lift and carry up to 30 pounds and assist with program and event setup.
• Evening and weekend hours required based on program, event, and seasonal needs.
• This is a fully in-person position.

Supervisory Responsibilities

• None.

Driving/Travel Requirements

• Regular local driving may be required in support of programs, events, seasonal campaigns, and other Corps operations using an agency vehicle.

Other Duties

• All employees recognize that The Salvation Army is a church and agree to support its mission.
• This job description is not all-inclusive and is intended to outline essential functions. The supervisor may assign additional duties, responsibilities, and tasks as needed.

Additional Information

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

The Salvation Army offers a competitive benefits package including:

• Disability and Life Insurance
• Felixible Spending Accounts
• 403(b) Retirement Accounts
• Pension Plan
• Generous Time Off