Program Support Specialist

Catholic Charities of Central Washington; Wenatchee (WA); On-site; USD 27,744 - 32,125; Full time

Benefits offered by this job

13 paid holidays

Health insurance

Retirement plan 403(b)

Education assistance

Job summary

Catholic Charities of Central Washington in Wenatchee, WA is seeking a clerical support I to assist the Diversion team with phone coverage, chart maintenance, and scheduling. The role emphasizes accuracy, timeliness, and collaboration with staff and community partners.

Key duties include maintaining HIPAA protocols, updating trackers, coordinating with court and community partners, and supporting program staff in daily operations. Strong communication and organization are essential.

Qualifications

• High School Diploma or GED is required.
• Associate degree in Business Administration or related field preferred.
• 1 year experience in office or administrative work is required.
• Able to operate standard office equipment and learn EMR systems.

Responsibilities

• Provide clerical support: handle calls, route messages, maintain HIPAA protocol.
• Provide program support: schedule appointments, prepare reports, attend meetings.
• Maintain client charts, run audits, and manage program trackers.
• Assist with administrative duties and special projects as assigned.

Skills

Pleasant demeanor

Bilingual (English/Spanish)

Detail-oriented

Multi-tasking

Microsoft Word

Microsoft Excel

EMR systems

Office equipment

Education

High School Diploma or GED

Associate degree in Business Administration or related field

Tools

Microsoft Word

Microsoft Excel

EMR systems

Job description

Catholic Charities of Central Washington in Wenatchee, WA is seeking a clerical support I to assist the Diversion team with phone coverage, chart maintenance, and scheduling. The role emphasizes accuracy, timeliness, and collaboration with staff and community partners.

Key duties include maintaining HIPAA protocols, updating trackers, coordinating with court and community partners, and supporting program staff in daily operations. Strong communication and organization are essential.