Crisis & Outpatient Programs Administrative Specialist

Catholic Charities of Central Washington; Wenatchee (WA); On-site; USD 27,744 - 32,125; Full time

Benefits offered by this job

Health insurance

Retirement 403(b) plan

Paid holidays

Job summary

Catholic Charities of Central Washington in Wenatchee, WA is seeking a Program Assistant to support Crisis Services and Outpatient departments with friendly client service and administrative tasks. You will handle calls, schedule appointments, maintain records, and assist with meetings and reports.

The role requires a high school diploma or GED (associate preferred), 1 year office experience, and the ability to work in a fast-paced team; bilingual English/Spanish is a plus.

Qualifications

• High school diploma or GED required
• 1 year experience in office or administrative work required
• Bilingual (English/Spanish) preferred, but not required
• Proficient in Word and Excel; comfortable with EMR systems
• Ability to manage multi-line telephone system in a busy office

Responsibilities

• Provide clerical support for Crisis and Outpatient teams
• Handle incoming calls and messages related to crisis or outpatient team activities and forward to staff
• Assist with scheduling client appointments and screenings
• Attend team staffings; record meeting minutes and update program trackers
• Assist with development of informational brochures, newsletters, flyers, etc.
• Compile, organize, and submit program data and reports
• Check program equipment and office supplies
• Maintain a positive, team-oriented service attitude toward staff and clients
• Provide admin support to Crisis Lead Manager & Outpatient Lead Manager
• Calendar management; prepare and distribute agendas and resources
• General clerical tasks; track project deadlines
• Manage travel documentation and invoices for approvals
• Attend community meetings as directed

Skills

Customer service

Multitasking

Communication

Bilingual English/Spanish (preferred)

Professional demeanor

Telephone system management

Office software

Education

High school diploma or GED

Associate degree in business administration (preferred)

Tools

Microsoft Word

Excel

EMR systems

Copier/Fax

Job description

Catholic Charities of Central Washington in Wenatchee, WA is seeking a Program Assistant to support Crisis Services and Outpatient departments with friendly client service and administrative tasks. You will handle calls, schedule appointments, maintain records, and assist with meetings and reports.

The role requires a high school diploma or GED (associate preferred), 1 year office experience, and the ability to work in a fast-paced team; bilingual English/Spanish is a plus.