Program Support Specialist

Child Care Resource Center; Los Angeles (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation package

Medical, Dental, Vision insurance

Life Insurance

Job summary

Child Care Resource Center in Los Angeles is seeking an onsite administrative support professional. You will perform clerical tasks, assist CCFA teams with documentation, and provide responsive customer service to families and childcare providers.

The role requires an Associate's degree or equivalent experience, up to two years in related work, and includes background checks and occasional travel. This full-time position operates in a traditional office setting.

Qualifications

• Education/Experience: Associate's degree or 2 years related work experience.
• Travel: Some travel and driving may be required; must be able to drive if needed.
• Work schedule: Onsite; full-time; may include early mornings, late evenings, or weekends.
• Background checks: Background clearance required, with several verifications.

Responsibilities

• Clerical and general assistance to CCFA teams, including filing, typing, mailings, enrollment and provider packets.
• Maintain family eligibility records and request documentation for compliance.
• Develop knowledge of program regulations and funding terms.
• Provide professional customer service to staff, clients, families and providers.
• Schedule and conduct meetings/orientations with families and providers; review needs assessments.

Skills

Clerical tasks

Customer service

Record keeping

Communication

Education

Associate's degree or 2 years related experience

Bachelor's degree (preferred)

Job description

Child Care Resource Center in Los Angeles is seeking an onsite administrative support professional. You will perform clerical tasks, assist CCFA teams with documentation, and provide responsive customer service to families and childcare providers.

The role requires an Associate's degree or equivalent experience, up to two years in related work, and includes background checks and occasional travel. This full-time position operates in a traditional office setting.