Program Support Specialist

Integrated Services of Kalamazoo; Kalamazoo (MI); On-site; USD 37,000 - 48,000; Full time

Job summary

Integrated Services of Kalamazoo (ISK) seeks a Program Specialist/Administrative Assistant to support the agency. You will handle front desk duties, run reports, collect data, and develop tracking mechanisms for recordkeeping and information retrieval.

Confidentiality is required as you support a trauma-informed, recovery-based culture. Qualifications include a High School diploma or GED with 3 years in office/administrative roles, or a Bachelor’s in Human Services with 1 year in an office

Qualifications

• High School diploma or GED plus 3 years of office/administrative experience, or a Bachelor’s in Human Services with 1 year experience.

Responsibilities

• Provide front desk support and agency assistance, including reports and data collection.
• Develop and maintain tracking mechanisms; manage databases and file administration for records retrieval.
• Maintain confidentiality of consumer information and handle multi-line phone system and mail distribution.
• Support culturally competent, recovery-based practices and a trauma-informed environment.

Skills

Communications

Interpersonal skills

Data entry

Database management

MS Office

Education

High School diploma or GED

Bachelor's Degree in Human Services

Tools

MS Office

Job description

Integrated Services of Kalamazoo (ISK) seeks a Program Specialist/Administrative Assistant to support the agency. You will handle front desk duties, run reports, collect data, and develop tracking mechanisms for recordkeeping and information retrieval.

Confidentiality is required as you support a trauma-informed, recovery-based culture. Qualifications include a High School diploma or GED with 3 years in office/administrative roles, or a Bachelor’s in Human Services with 1 year in an office