Program Support Specialist

US Department of Energy Headquarters; Anchorage (AK); On-site; USD 80,000 - 120,000; Full time

Job summary

US Department of Energy Headquarters is seeking a Program Support Specialist in the Arctic Energy Office. The role focuses on managing office logistics, complex scheduling, travel for staff, procurement activities, and conference coordination in compliance with federal regulations.

The position requires providing executive-level support, drafting communications, and producing visual outreach materials to communicate program initiatives.

Qualifications

• GS-12: Coordinating day-to-day administrative support functions (calendars, scheduling meetings, tracking action items) to support office operations.
• GS-12: Drafting written materials (correspondence, meeting summaries, briefings, newsletter articles) to share organizational information.
• GS-12: Preparing visual communication materials (slides, flyers, basic digital graphics) for internal or external audiences.
• GS-12: Assisting with procurement or purchasing activities (requisition documents, tracking basic supply and vendor expenses).
• GS-13: Coordinating executive-level office operations (schedules, property, records, meetings) to support organizational workflow.
• GS-13: Drafting written materials (reports, executive briefings, speeches, articles) for diverse internal and external audiences.
• GS-13: Creating visual outreach products (informational graphics, digital content, presentation materials) to communicate program initiatives.
• GS-13: Monitoring procurement actions and service contracts to ensure adherence to acquisition standards.
• “Experience” may include paid or unpaid work, including volunteer service; all qualifying experience is creditable.
• Resume may be limited to two pages; longer submissions will be trimmed for eligibility review.
• CTAP/ICTAP candidates must meet all requirements and be rated well-qualified to be considered.
• All qualifications and eligibility must be met by the closing date.

Skills

Coordination

Drafting materials

Visual communication

Procurement support

Job description

This position is part of the Arctic Energy Office, Department of Energy. As a Program Support Specialist, you will serve as primary point of contact for managing all office logistics, including complex scheduling, domestic and foreign travel for staff, procurement activities, and conference coordination, ensuring compliance with federal and departmental regulations.

GS-12 SPECIALIZED EXPERIENCE REQUIREMENTS:

A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level GS-11 in the Federal service. Specialized experience for this position is defined as meeting all of the following:

1. Coordinating day-to-day administrative support functions (such as managing calendars, scheduling meetings, or tracking action items) to support office operations.
2. Drafting written materials (such as correspondence, meeting summaries, briefings, or newsletter articles) to share organizational information.
3. Preparing visual communication materials (such as slides, flyers, or basic digital graphics) for internal or external audiences.
4. Assisting with procurement or purchasing activities (such as preparing requisition documents or tracking basic supply and vendor expenses).

GS-13 SPECIALIZED EXPERIENCE REQUIREMENTS:

A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level GS-12 in the Federal service. Specialized experience for this position is defined as meeting all of the following:

1. Coordinating executive-level office operations (such as schedules, property, records, or meetings) to support organizational workflow.
2. Drafting written materials (such as reports, executive briefings, speeches, or articles) for diverse internal and external audiences.
3. Creating visual outreach products (such as informational graphics, digital content, or presentation materials) to communicate program initiatives.
4. Monitoring procurement actions and service contracts to ensure adherence to acquisition standards.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Limit your resume to no more than two (2) pages. If more than two pages are submitted, only the first two pages will be reviewed to determine your eligibility and qualifications. Your full resume will be made available to the hiring manager if you are referred.

CTAP/ICTAP candidates: To be considered "well qualified" you must (1) meet all of the requirements as described in this section; and 2) be rated "well-qualified", which is defined as scoring in the in Well Qualified category (or higher).

You must meet all qualifications and eligibility requirements by the closing date of this announcement.