Program Support Coordinator (Resident Services)

The Salvation Army USA Central Territory; Fort Wayne (IN); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Fort Wayne, Indiana is seeking a Resident Manager to oversee 2nd/3rd shift operations, ensuring safety, program integrity, and compliance while supporting beneficiaries on their recovery journey.

The role includes managing incidents, conducting rounds, and coordinating administrative duties, with a focus on maintaining center standards and assisting residents with orientation and access procedures.

Responsibilities

• Maintain safety, security, and order throughout the center during assigned shift.
• Enforce house rules according to Organizational standards.
• Conduct facility rounds and complete required walk-throughs.
• Respond to emergencies and incidents according to policy.
• Monitor residential movement, curfew compliance, and approved pass schedules.
• Conduct program orientation for new intakes, including tour and review of emergency procedures.
• Support beneficiaries (residents) in Orientation with Atlas access.
• Lead House meetings & communicate updates & expectations.
• Address questions & concerns and refer to leadership as appropriate.
• Assess and refer spiritual needs as appropriate.
• Participate in Intakes when needed.
• Oversee medication call procedures.
• Conduct bed checks.
• Administer breathalyzer or urinalysis tests as required.
• Oversee Work Therapy assignments.
• Provide safe transportation.
• Support activities as directed.
• Administrative duties as assigned; including data entry, reports, and trainings.

Job description

The Salvation Army Thrift Store in Fort Wayne, Indiana is seeking a Resident Manager to oversee 2nd/3rd shift operations, ensuring safety, program integrity, and compliance while supporting beneficiaries on their recovery journey.

The role includes managing incidents, conducting rounds, and coordinating administrative duties, with a focus on maintaining center standards and assisting residents with orientation and access procedures.