Resident Manager - Community Programs Lead

The Salvation Army North & Central Illinois Division; Rockford (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical coverage

Life insurance

Disability coverage

Paid time off

Flexible spending accounts

Retirement plan

Pension plan

Employee discounts

Assistance program

Job summary

The Salvation Army Thrift Store in Rockford, IL is seeking a dedicated role on the 2nd shift to help turn donations into funding for community programs. You will uphold the center's standards, supervise beneficiary activities, and assist with safety, documentation, and emergency responses.

Responsibilities include orienting new beneficiaries, leading meetings, coordinating transportation and leisure activities, and ensuring program compliance across administrative, medical, and support tasks.

Responsibilities

• Enforce house rules and maintain overall center security
• Conduct new beneficiary orientations including facility tours
• Lead weekly house meetings
• Supervise medication calls and ensure proper documentation
• Respond to beneficiary inquiries and emergencies
• Complete incident reports and Safe From Harm documentation
• Conduct regular bed checks
• Implement and coordinate leisure time activities
• Provide safe transportation when needed
• Assist in resolving beneficiary problems
• Train and supervise work therapy assignments
• Assess and refer spiritual needs to Chaplain/Administrator
• Administer drug and alcohol screening tests as required
• Maintain daily reports and electronic data entries
• Document program violations and incidents
• Participate in professional development training
• Support center policies and procedures
• Monitor and ensure program compliance

Job description

The Salvation Army Thrift Store in Rockford, IL is seeking a dedicated role on the 2nd shift to help turn donations into funding for community programs. You will uphold the center's standards, supervise beneficiary activities, and assist with safety, documentation, and emergency responses.

Responsibilities include orienting new beneficiaries, leading meetings, coordinating transportation and leisure activities, and ensuring program compliance across administrative, medical, and support tasks.