Program Support Assistant

The Salvation Army; Philadelphia (Philadelphia County); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Pension plan

Flexible Spending Accounts

Voluntary life insurance

Job summary

The Salvation Army is hiring a Program Support Assistant in Philadelphia to assist with daily operational readiness for the Emergency Disaster Services program. The role covers logistics, training support, equipment maintenance, and field operations to ensure preparedness for responses and community events.

Responsibilities include managing equipment, coordinating dispatches, supervising volunteers, and assisting with credentialing and reporting.

Qualifications

• Minimum High School diploma or equivalent; 2 years of relevant experience.
• Strong organizational and communication skills.
• Ability to work independently and in team-based emergency response environments.
• Valid Driver’s License and eligibility for The Salvation Army insurance.
• Basic knowledge of logistics, inventory control, and equipment maintenance.
• CPR Instructor certification preferred or ability to obtain certification.
• Pennsylvania clearance checks required by law prior to employment.

Responsibilities

• Provide response coverage during normal business hours and fill on-call rotation as assigned.
• Maintain operational readiness of EDS equipment, vehicles, and assets at all times.
• Perform weekly inspections, testing, maintenance, and readiness checks of equipment.
• Provide administrative support: reports, logs, data entry, and documentation.
• Coordinate logistics: movement, deployment, and maintenance scheduling of EDS vehicles/equipment.
• Support training: prepare and set up courses, classroom readiness, equipment, and supplies.
• Supervise volunteers and personnel during training events and deployments.
• Oversee inventory tracking, annual inventories, and asset verification.

Skills

Organizational skills

Communication skills

Independence

Teamwork under emergencies

CPR Instructor certification

Education

High School diploma

Job description

Overview

Position: Program Support Assistant

Department/Location:Emergency Disaster Services; Divisional Headquarters 701 N. Broad Street, Philadelphia

Availability of Position:Immediate

Schedule: 35 hours; Full-Time; evenings and weekends as needed.

Reporting Relationship: Divisional Disaster Services Director

Salary and Grade: $18.00; 74 (Non Exempt)

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

• Generous paid time off every year that includes: holidays, vacation time and sick time.
• Employer funded Pension Plan (company contributions begin after 1 year of employment)
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
• Flexible Spending Accounts
• Eligibility for the Federal Government Public Student Loan Forgiveness Program
• Most importantly – a job with a good purpose!

Position Overview: The function of the Program Support Assistant (PSA) is to assist with the daily operational readiness and support functions of the EDS program. This position provides logistical, administrative, training, and field support to ensure preparedness for emergency response operations, community events, and disaster deployments. Responsibilities include assisting with maintaining response equipment and operational assets, supporting inventory and fleet management, assisting with training coordination and instruction, supporting disaster response operations through the deployment and maintenance of equipment and supplies. The position also assists with facility readiness, documentation, reporting, credentialing, and overall program support to ensure the efficient and effective operation of divisional EDS activities.

Responsibilities

Description of Position:

• Provide response coverage during normal business hours and assist in filling operational gaps within the on‑call rotation as assigned.
• Assist in maintaining operational readiness of all EDS equipment, vehicles, and response assets at all times.
• Assist in performing weekly inspections, testing, preventative maintenance, and readiness checks of response equipment and DHQ‑based field equipment.
• Assist with administrative support functions including reports, logs, recordkeeping, data entry, and operational documentation.
• Support logistics operations through the coordination, movement, deployment, and maintenance scheduling of EDS vehicles and equipment.
• Assist in the preparation and setup of training courses, including classroom readiness, equipment setup, and supply coordination.
• Serve as an active CPR instructor and assist with divisional preparedness and safety training initiatives.
• Maintain facility cleanliness, organization, and overall operational readiness of EDS workspaces, storage areas, and response assets.
• Deploy equipment and supplies to disaster operations, community events, and emergency response activities in support of Logistics and Operations Coordinators.
• Provide field supervision and operational support to volunteers and assigned personnel during training events, responses, and deployments.
• Perform annual cleaning, maintenance, and minor repair of Cambro units and food service equipment.
• Assist the Logistics Coordinator with annual canteen inspections and documentation requirements.
• Serve as backup support for issuing EDS credentials, uniforms, and related operational items.
• Assist with organizing, tracking, and maintaining regular inventory levels of supplies and equipment.
• Assist in conducting annual inventories and asset verification for assigned equipment and operational resources.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Qualifications

Requirements:

• Minimum High School diploma or equivalent; 2 years of relevant experience.
• Strong organizational and communication skills.
• Ability to work independently and in team-based emergency response environments.
• Valid Driver’s License, as well as qualify for The Salvation Army’s insurance.
• Basic knowledge of logistics, inventory control, and equipment maintenance procedures.
• Ability to supervise volunteers and support personnel in field operations.
• Proficiency with basic administrative and computer functions, including data entry and reporting.
• CPR Instructor certification preferred or ability to obtain certification.
• Pennsylvania's Child Protective Services Law requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check. In addition, completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment.
• Must understand and support for the Mission of The Salvation Army.

No Phone Calls Please.

Released by the Divisional Human Resources Department on 8/14/26_____________________________________________________________

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.

Its message is based on the Bible. Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination

Requisition No. 2662