Program Support Assistant

US-Department-of-Veterans-Affair; Memphis (TN); On-site; USD 48,000 - 62,000; Full time

Job summary

The U.S. Department of Veterans Affairs Memphis campus seeks a Program Support Assistant to the Chief Surgical Service.

The role provides administration, clerical support, and coordination of administrative needs for service personnel, training, patient care, research programs, and the outpatient clinic. Responsibilities include organizing and prioritizing duties, preparing reports and spreadsheets, and ensuring efficient operation of the service.

Qualifications

• One year of specialized experience equivalent to GS-06 in the normal line of progression.
• Experience providing administrative and clerical support to a multi-disciplinary team.
• Ability to organize and prioritize duties independently.

Responsibilities

• Provide administrative and clerical support to the Chief Surgical Service.
• Coordinate training, patient care, research programs and outpatient clinic activities.

Skills

Administrative support

Clerical duties

Data analysis

Tools

Spreadsheets

Reporting software

Job description

The incumbent serves as a Program Support Assistant to the Chief Surgical Service in providing administration, clerical needs, and coordination of administrative needs for service personnel. The incumbent provides clerical and administrative support needs for the service, which has training patient care, research programs and an outpatient clinic, all of which require coordination and/or oversight by the Chief Surgical Service. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/31/2026.

Time-In-Grade Requirement

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: providing administrative and clerical support to a multi-disciplinary team in support of the mission of the organization, strong ability to work independently to organize and prioritize duties and responsibilities, and manage and analyze various spreadsheets, queries and reports for statistical data.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.