Program Supervisor - Care Coordination & Health Homes

Postgraduate Center for Mental Health; New York (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

The Postgraduate Center for Mental Health is seeking a Program Supervisor to oversee the Care Coordination Team, ensure Medicaid compliance, and manage month-to-month billing using health information technology.

This role combines supervisory, administrative and program management responsibilities to guide the program toward Health Home goals and sustain a client-centered, outcome-driven, quality-improvement culture.

Qualifications

• Licensed mental health professional with LMHC/LMSW/LCSW credentials.
• Ability to supervise staff in a culture of accountability.
• Experience supervising services for Medicaid recipients with chronic medical/mental health issues.

Responsibilities

• Provides clinical and administrative supervision to Care Coordinators; monitors performance and coaches staff.
• Staff recruitment and hiring.
• Develops and implements individualized training plans and recommends workshops.
• Tracks staff activities: outreach, intake, assessment, service planning, referrals, documentation, confidentiality.
• Writes and delivers performance appraisals and conducts quality assurance reviews.
• Oversees care management, coordinates with medical providers, and ensures HIPAA compliant documentation.

Skills

Clinical supervision

Team leadership

HIPAA compliance

Communication

Education

Licensed Mental Health Professional (LMHC/LMSW/LCSW)

Tools

Electronic Health Record systems

Job description

The Postgraduate Center for Mental Health is seeking a Program Supervisor to oversee the Care Coordination Team, ensure Medicaid compliance, and manage month-to-month billing using health information technology.

This role combines supervisory, administrative and program management responsibilities to guide the program toward Health Home goals and sustain a client-centered, outcome-driven, quality-improvement culture.