Program Supervisor

Chimes; Newark (DE); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Tuition Reimbursement

403(b) with Employer Match

Paid Time Off

Life Insurance

Disability Insurance

Employee Recognition Programs

Discounts through Tickets at Work

Verizon discounts

Job summary

Chimes invites you to join our team as an entry level supervisor, helping staff deliver active treatment and support the people we serve. You will supervise, train, and evaluate staff while coordinating coverage and safety.

We offer competitive pay and comprehensive benefits, including health, dental, and vision insurance, tuition reimbursement, and a 403(b) plan with employer match. This role emphasizes growth, compassion, and high standards of care.

Qualifications

• Two years of supervisory experience required.
• Experience working with persons with intellectual disabilities is a plus.
• Associate degree required; bachelor’s degree preferred.

Responsibilities

• Provides supervision, training, coaching, discipline and performance evaluations to an assigned group of staff and persons served.
• Verifies staff attendance and ensures active treatment for all people assigned.
• Ensures adequate staff coverage and arranges temporary staffing when needed.
• Assesses adaptive equipment needs and makes referrals as appropriate.
• Documents incidents and uses crisis intervention as required.
• Responsible for staff development and ongoing learning of direct support staff.
• Works with managers to reduce turnover and improve program quality.
• Conducts visits/inspections to ensure contractual specifications are met and regulatory compliance.

Skills

Supervisory experience

Education

Associate degree

Bachelor's degree preferred

Job description

Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.

This is an entry level position.

PRIMARY JOB FUNCTION(S):

• Provides supervision, training, coaching, discipline and performance evaluation to an assigned group of staff and persons served. Provides feedback and discipline, along with the program manager, when appropriate.
• Verifies the staff attendance and ensures staff is providing active treatment for all people assigned.
• Ensures there is adequate staff in attendance at the program and obtains temporary staff or alternate staffing options when needed
• Assesses the need for adaptive equipment to enhance people's productivity/activity level and makes appropriate referrals and suggestions to the appropriate manager.
• Confirms that adequate materials are in place at the start of each shift and throughout the program time
• Documents incidents as needed
• Uses crisis intervention skills in emergency situations when needed
• Responsible for staff development including program orientation, completion of training, and ongoing learning of direct support staff.
• Works with manager and implements strategies to reduce turnover
• Conducts visits and/or inspections of assigned areas to ensure all contractual specifications are being met
• Familiar with all DOL regulations as relating to persons served and ensures they are all being met
• Serves as a positive role model for other employees in the program

REQUIREMENTS:

EDUCATION:

Associate Degree is required; Bachelor's degree in a related area is preferred

EXPERIENCE:

Two years of supervisory experience. Experience working with persons with intellectual disabilities is a plus. Must be able to work a flexible schedule. Must have a care and an acceptable driving record as determined by criteria established by the agency's insurance carrier and policy.

NOTE: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience.

What's in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through "Tickets at Work"
• Discounts on Verizon mobile service
• And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

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