Program Supervisor

YAI; Howell (MI); On-site; USD 60,000 - 73,000; Full time

Job summary

YAI in Centereach, NY is seeking a Program Manager to oversee direct support programs, staff supervision, and collaboration with interdisciplinary teams to deliver high-quality services.

The role requires a BA/BS, supervisory and Direct Support Professional experience, strong writing and interpersonal skills, and proficiency with Microsoft Office; a valid driver’s license is preferred. This position is full-time and on-site.

Qualifications

• BA/BS strongly preferred and supervisory experience required.
• Direct Support Professional experience preferred.
• Background in supporting people with intellectual/developmental disabilities or mental health preferred.

Responsibilities

• Ensuring health, safety, and habilitation of the people we support consistent with agency philosophy and department practices.
• Ensuring appropriate, therapeutically documented supervision in residences, day programs or community.
• Providing program/floor coverage, when necessary.
• Promoting and maintaining program excellence.
• Developing professional, empathic relationships with families.
• Leading and facilitating interdisciplinary team meetings and staff meetings.
• Fostering interagency collaboration and organizational culture.
• Maintaining a harassment-free work environment and participating in hiring.
• Building staff morale and supervising staff to meet needs and standards.
• Utilizing participatory management and Open-Door policy.
• Overseeing financial systems, records, and program expenditures.

Skills

Strong interpersonal and problem-solv

Well-developed writing skills

Takes initiative

Highly flexible personality type

Proficient in Microsoft Office

Ability to learn Workforce Management

Valid Driver's License

Education

BA/BS strongly preferred

Prior supervisory experience required

Direct Support Professional experience preferred

Background in IDD or mental health preferred

Tools

Microsoft Office Suite

Workforce Management software

Job description

Program

• Centereach IRA

Location

• Centereach - 18 North Howell Ave

Schedule

(Full time)

• Monday - Friday: 10:00am - 6:00pm

Key Responsibilities

• Ensuring health, safety, and habilitation of the people we support consistent with agency philosophy and department practices.
• Ensuring the appropriate, therapeutically documented level of supervision in the residence, day program or community to ensure and protect the health and/or safety of the people we support.
• Providing program/floor coverage, when necessary.
• Promoting and maintaining the excellence of the programs
• Developing professional, empathic relationships with family members ensuring they are included in the team process.
• Leading and facilitating interdisciplinary team meetings and staff meetings to ensure effective communication. Attend regional and agency supervisor meeting or as directed by your supervisor. Attending and actively participating in the planning meeting for the people we support.
• Fostering interagency collaboration
• Bringing the organizational culture to life
• Ensuring a work environment that is free from harassment and discrimination
• Playing an active role in the hiring process; interviewing and selecting appropriate staff based on program needs
• Maintaining direct relationship with staff
• Building staff morale
• Fostering professional development through regular supervision, training, and evaluations.
• Supervising staff to ensure they are meeting the needs of the people we support and agency standards.
• Utilizing participatory management
• Fostering the Open-Door Policy
• Maintaining oversight and compliance of systems specific to role and responsibilities
• Fostering communication and maintaining professional between relevant supports including those within the program, within the agency, and supports outside the agency
• Overseeing all financial systems, maintaining records for the people we support and program expenditures.
• Operating the program within budgetary guidelines.
• Maintaining a safe environment for staff and the people we support and reporting any hazardous conditions.
• Ensuring the completion and maintenance of all paperwork and written records related to individual treatment. This includes but is not limited to medical records, treatment records, progress reports, data collection, behavior reports, incident reports, billing records, and all written communication systems.
• Reporting and monitoring incidents, as well as assist with the investigative process.
• Required to perform your responsibilities as they currently exist or may change in meeting the needs of the department, under the supervision of your supervisor/manager.

Education And Experience

• BA/BS strongly preferred
• Prior supervisory experience required
• Prior Direct Support Professional experience preferred
• Background in supporting people with intellectual/developmental disabilities or mental health preferred

Additional Knowledge, Skills And Abilities

• Strong interpersonal and problem-solving skills
• Well-developed writing skills
• Takes initiative
• Highly flexible personality type
• Valid Driver's License preferred depending on location
• Flexibility to respond to calls and programmatic needs beyond regular work hours
• Proficient in Microsoft Office
• Ability to learn/use Workforce Management software to effectively carry out essential business processes

Compensation

• $66,300 Annually

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.