Program Specialist, Person-Centered Supports Lead

Heart to Heart Health Care Services; Jenkintown (PA); On-site; USD 50,000 - 60,000; Full time

Job summary

Heart to Heart Health Care Services is seeking a Program Specialist in Jenkintown, PA, to develop person-centered ISP plans and lead interdisciplinary teams. The role requires a Master's or Bachelor's in a human services field with IDD experience and PA clearances.

The position includes a base salary of $50,000–$60,000 per year, standard business hours with occasional evenings or weekends, and regular travel between residential sites. CPR/First Aid is required within 90 days of hire.

Qualifications

• Master's degree in a human services field + 1 year of IDD experience, or Bachelor's degree in a human services field + 2 years of IDD experience (per PA 6400.44)
• Valid PA clearances: FBI fingerprint, PA State Police background check, and Child Abuse History (Act 151)
• Strong written and verbal communication skills and comfort with electronic documentation systems (HCSIS, Therap, or similar)
• Valid driver's license, reliable transportation, and ability to travel regularly between residential sites
• CPR/First Aid certification required within 90 days of hire
• Preferred: PA 6400/ODP waiver experience, behavior support planning background, and bilingual Spanish ability (Philadelphia market)

Responsibilities

• Develop, implement, and monitor Individual Support Plans (ISPs) rooted in person-centered planning principles
• Facilitate ISP team meetings with individuals, families, Support Coordinators, and providers
• Ensure compliance with PA Chapter 6400 regulations and maintain audit-ready documentation
• Coordinate with nursing staff on health monitoring and medical care for individuals with Medically Complex Conditions (MCC)
• Train and mentor Direct Support Professionals on ISP implementation, data collection, and person-centered practices
• Conduct site visits, review documentation, and support licensing inspections and quality improvement efforts

Skills

Communication

Documentation

Interdisciplinary teamwork

Education

Master's degree in human services

Bachelor's degree in human services

Tools

HCSIS

Therap

Job description

Heart to Heart Health Care Services is seeking a Program Specialist in Jenkintown, PA, to develop person-centered ISP plans and lead interdisciplinary teams. The role requires a Master's or Bachelor's in a human services field with IDD experience and PA clearances.

The position includes a base salary of $50,000–$60,000 per year, standard business hours with occasional evenings or weekends, and regular travel between residential sites. CPR/First Aid is required within 90 days of hire.