Program Specialist: Community Services & Quality Oversight

Abound Health; Lebanon (Lebanon County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Excellent benefits package

401(k) plan after 12 months

Health, dental and wellness benefits

Job summary

Abound Health is seeking a Program Specialist to join our team in Bellefonte, PA. You will report to the Program Director and provide oversight and support for individuals receiving Pennsylvania Waiver or Base Funded Services in unlicensed programs, including In-Home and Community Support (IHCS).

You will oversee documentation, staff supervision, ISP implementation, and coordination of services, traveling as needed across the assigned region.

Qualifications

• Experience working with individuals with intellectual and/or developmental disabilities preferred.
• College degree is not required; relevant human services coursework or education is preferred.
• Knowledge of ISP implementation, task analysis, goal writing, and documentation practices.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple priorities and work independently and collaboratively.
• Meet applicable ODP training and qualification requirements for assigned unlicensed services.
• Valid driver's license, safe driving record, reliable transportation, and required vehicle documentation.
• Ability to successfully complete required background and health and safety clearances.

Responsibilities

• Oversee client services, documentation, and records to ensure compliance with applicable ODP requirements.
• Supervise and support direct care staff, including performance evaluations, development, training, and scheduling.
• Participate in ISP meetings and support implementation of client goals, task analyses, and interventions.
• Complete assessments, progress reports, service documentation, and incident reports as required.
• Monitor service utilization, billing, staffing coverage, and service authorizations.
• Ensure client-specific training is completed and provide guidance to direct care staff.
• Support clients and families with accessing appropriate community resources and services.

Skills

Organizational skills

Communication skills

Interpersonal skills

Time management

Driver's license

Education

High School Diploma or GED

Human services coursework preferred

Job description

Abound Health is seeking a Program Specialist to join our team in Bellefonte, PA. You will report to the Program Director and provide oversight and support for individuals receiving Pennsylvania Waiver or Base Funded Services in unlicensed programs, including In-Home and Community Support (IHCS).

You will oversee documentation, staff supervision, ISP implementation, and coordination of services, traveling as needed across the assigned region.