Program Specialist: Clear Path to a Permanent Career

University of Oklahoma; Norman (OK); On-site; USD 23,000 - 25,000; Full time

Job summary

The University of Oklahoma is seeking a Program Specialist to support individuals and families as they navigate benefit programs through OU's PEAK Temporary Staffing Services. This position offers hands-on training and a path to permanent roles within the university, with on-site start in Norman, OK.

During a 16-week comprehensive training program on-site at 617 West Rock Creek Road in Norman, OK, you’ll learn to review applications, conduct eligibility determinations, and assist clients across

Qualifications

• High School Diploma or GED.
• 18 months of experience in data analysis, project coordination, or related work.

Responsibilities

• Assist clients through multiple service channels including in-person lobby, virtual lobby, and telephone-based support.
• Review and process applications for Adult and Family Service benefit programs.
• Conduct eligibility determinations in accordance with federal and state program requirements and policy guidelines.
• Gather, verify, and evaluate client provided documentation including income and household composition.
• Conduct intake interviews and eligibility screenings in a professional and responsive manner.

Skills

Data analysis

Project coordination

Communication

Attention to detail

Time management

Education

High School Diploma or GED

Job description

The University of Oklahoma is seeking a Program Specialist to support individuals and families as they navigate benefit programs through OU's PEAK Temporary Staffing Services. This position offers hands-on training and a path to permanent roles within the university, with on-site start in Norman, OK.

During a 16-week comprehensive training program on-site at 617 West Rock Creek Road in Norman, OK, you’ll learn to review applications, conduct eligibility determinations, and assist clients across