Program Specialist

InfiCare Staffing; Harrisburg (Dauphin County); On-site; USD 52,000 - 70,000; Full time

Job summary

InfiCare Staffing in Harrisburg, PA is seeking a qualified Human Services Analyst to support program quality and compliance.

You will analyze data, prepare reports, and assist in implementing QA practices across home and community-based services. Regular travel is required, with some remote participation in meetings.

Strong writing and communication are essential; familiarity with regulations and policy directives is a plus.

Qualifications

• 2+ years of professional experience in human services programs.
• Knowledge of quality assurance and risk management principles.
• Experience with home and community-based services or human services.
• Excellent written and verbal communication skills.

Skills

Teamwork

Report writing

Communication

Regulatory interpretation

Data analysis

Microsoft Office

Data collection systems

Travel flexibility

Tools

Microsoft Office Suite

Data collection systems

Job description

Work Schedule: Full-time, 37.5 hours/week

Hours: 8:00 AM - 4:30 PM

Required Qualifications

• At least 2 years of professional experience in a human services program, including human services research or providing social services to clients.
• Knowledge of quality assurance and risk management principles and practices.
• Experience or working knowledge of home and community-based services or human services.
• Excellent written and verbal communication skills.

Knowledge, Skills & Abilities

• Ability to work independently with minimal supervision and effectively within a team.
• Strong organization and ability to manage deadlines and changing priorities.
• Ability to develop comprehensive reports and analyze written materials, data, and cases.
• Ability to interpret laws, regulations, and policy directives.
• Strong interpersonal and presentation skills.
• Proficiency with Microsoft Office Suite and program-specific data collection systems.
• Ability to participate in onsite and remote meetings and activities.
• Willingness and ability to travel frequently and extensively, including occasional overnight travel.