Program Services Specialist II – Grants & Student Programs

Dallas College; Dallas (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

Dallas College is seeking staff to support program planning, development, and daily operations for grant-based initiatives. The role requires on-site presence with possible hybrid arrangements after six months based on responsibilities and policy.

Ideal candidates will assist students with assessments and enrollment, maintain records, and deliver excellent customer service within a confidential environment. Strong organization and communication skills are essential for success.

Qualifications

• Access and maintain records; generate reports.
• Assist students with assessment, course selection, and progress monitoring.
• Provide excellent customer service to students and clients.
• Maintain confidentiality of program, child, family, and staff records.
• Strong organization, multitasking, detail-oriented, and good follow-up.
• Adhere to district and college policies and practices.
• Recruit prospective students to meet grant/program requirements.
• Excellent oral and written communication within the Dallas College community.

Responsibilities

• Primary resource for students; provide program information and enrollment guidance.
• Prepare special reports and summarize data from files/records on request.
• Screen calls, visitors, and mail; requisition supplies and equipment; draft correspondence.
• Coordinate integration of grant/program services with existing college services.
• Maintain confidential division files with student financial aid data and evaluations.
• Interact with District Resource Development to stay updated on reporting needs.
• Perform budgeting and bookkeeping functions for allocated funds.
• Plan and manage day-to-day activities of staff, students, tutors, or volunteers.

Skills

Data access & reporting

Student assessment support

Customer service

Confidentiality

Organization & multi-tasking

Policy adherence

Recruiting students

Communication skills

Education

High School Diploma

Job description

Dallas College is seeking staff to support program planning, development, and daily operations for grant-based initiatives. The role requires on-site presence with possible hybrid arrangements after six months based on responsibilities and policy.

Ideal candidates will assist students with assessments and enrollment, maintain records, and deliver excellent customer service within a confidential environment. Strong organization and communication skills are essential for success.