On-Site Bilingual Program Services Assistant II

Dallas College; Texas; On-site; USD 28,000 - 40,000; Full time

Job summary

Dallas College seeks staff members for on-site positions in Texas. The role supports directors and program coordinators in planning and operating grant programs, with some positions eligible for hybrid work after six months.

A high school diploma is required, bilingual preferred, and the pay is $24.47 per hour with a 19.5 hour work week. Responsibilities include enrollment assistance, reporting, data maintenance, and customer service to students and clients.

Qualifications

• Access data, maintain records, generate reports.
• Assist students with assessment, course selection, and progress monitoring.
• Provide excellent customer service to students and clients.
• Maintain confidentiality of programs and records.
• Strong organizational, multitasking, detail‑oriented, and follow‑up skills.
• Adhere to district, college, and department policies and procedures.
• Recruit prospective students to meet grant/program requirements.
• Excellent oral and written communication within the Dallas College community.
• Strong customer service knowledge and experience.

Responsibilities

• Serve as primary resource for students; provide program information and enrollment guidance.
• Prepare reports and summarize data from files/records on request.
• Screen calls, visitors, mail; requisition supplies; draft correspondence; verify operating reports.
• Coordinate compatibility of grant/program services with college services.
• Maintain complex division files with sensitive information (students, evaluations).
• Interact with District Resource Development to stay updated on reporting needs.
• Perform bookkeeping and monitor budgets.
• Plan and manage day-to-day activities of staff (part-time, students, tutors).
• Analyze student eligibility based on program requirements.
• Provide excellent customer service and engage with stakeholders.
• Complete required Dallas College PD hours per year.
• Perform related duties as assigned.

Skills

Data access

Records maintenance

Reporting

Student assistance

Customer service

Confidentiality

Organization

Multi-tasking

Communication

Education

High School Diploma

Job description

Dallas College seeks staff members for on-site positions in Texas. The role supports directors and program coordinators in planning and operating grant programs, with some positions eligible for hybrid work after six months.

A high school diploma is required, bilingual preferred, and the pay is $24.47 per hour with a 19.5 hour work week. Responsibilities include enrollment assistance, reporting, data maintenance, and customer service to students and clients.