Program Services Assistant II - Student & Grant Ops

Dallas College; Irving (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

Dallas College in Irving, Texas, is seeking an administrative staff member to support grant programs and district-wide initiatives. The role focuses on assisting the director and program coordinator, coordinating reports, data management, and enrollment processes, while delivering excellent student and client service.

This on-site position may transition to hybrid after six months based on duties and policy; background checks apply; the role requires a high school diploma and strong

Qualifications

• Access data, maintain records, generate reports.
• Assist students with assessment, course selection, and progress monitoring.
• Provides excellent customer service to students and clients.
• Maintain confidentiality regarding content of all programs, child, family and staff records.
• Strong organizational skills, ability to multi-task, detail-oriented, and capable of meeting deadlines.
• Adhere to district, college and department policies and practices.
• Recruit prospective students from the general college population to meet grant/program requirements.
• Excellent oral and written communication to interact with Dallas College community.
• Interact with internal/external stakeholders and constituents within the Dallas College network.

Responsibilities

• Serve as primary resource for students, providing program information and enrollment guidance.
• Assist the director/program coordinator with special reports and data compilation.
• Screen calls, visitors, mail, and requisition supplies; prepare correspondence and verify reports.
• Coordinate integration of grant/program services with college services.
• Maintain confidential student records and evaluations data.

Skills

Data entry/records management

Student assistance

Customer service

Confidentiality

Organizational skills

Recruit prospective students

Oral and written communication

Stakeholder interaction

Education

High School Diploma

Job description

Dallas College in Irving, Texas, is seeking an administrative staff member to support grant programs and district-wide initiatives. The role focuses on assisting the director and program coordinator, coordinating reports, data management, and enrollment processes, while delivering excellent student and client service.

This on-site position may transition to hybrid after six months based on duties and policy; background checks apply; the role requires a high school diploma and strong