Program Services Assistant

Didlake Inc.; Virginia, Northern (IL, KY); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health coverage for you and family

Life Insurance/AD&D

Disability Insurance

401(k) retirement plan with company 
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Paid time off and sick leave

Paid holidays

Job summary

Didlake, Inc. seeks a Program Services Assistant to support individuals with disabilities in daily activities, ISP goals, and community engagement.

You will provide direct support, help with daily schedules, health needs, and transportation, and ensure HCBS compliance while promoting dignity and independence.

Qualifications

• High School Diploma or GED required.
• One year of experience working with individuals with disabilities is required.
• Must be eligible to work in the U.S.
• Valid driver’s license and insurability under Didlake’s automobile policy (at least 25 years of age with three years of licensed driving).
• Ability to drive a passenger van with capacity of up to 15 people.

Responsibilities

• Provide direct support to individuals in accordance with ISPs.
• Monitor and document daily progress toward ISP goals and outcomes.
• Maintain daily schedules of training, activities, and skill-building opportunities.
• Assist with daily transitions, personal care, health needs, and medication management.

Skills

Strong communication

Documentation skills

Collaborative mindset

Ability to drive a passenger van

Passion for supporting individuals

Education

High School Diploma or GED

One year of experience with individuals with disabilities

Job description

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

The Program Services Assistant plays a vital role in empowering individuals with disabilities to build independence, develop life skills, and actively engage with their communities. By providing direct support, guidance, and encouragement, this role helps individuals achieve their personal goals as outlined in their Individual Service Plans (ISPs). The Program Services Assistant contributes to a supportive and inclusive environment that promotes dignity, choice, and community integration while ensuring services align with Home and Community-Based Services (HCBS) standards.

What You Will Do

Direct Support & Daily Services

• Provide direct support to individuals with disabilities in accordance with Individual Service Plans (ISPs).
• Monitor and document daily progress toward ISP goals and outcomes.
• Maintain daily schedules of training, activities, and skill-building opportunities.
• Assist with daily transitions, personal care, health needs, and medication management, including physical assistance as needed.

Skill Development & Advocacy

• Develop and implement skill-building and recreational activities that promote independence and personal growth.
• Encourage community relationships and support meaningful engagement.
• Advocate for individuals’ rights, ensuring respect, dignity, and freedom from coercion or restraint.

Communication & Coordination

• Communicate regularly with Program Services Specialists and Program Managers regarding progress, achievements, incidents, or concerns.

Community Integration & Compliance

• Transport and support individuals during community-based activities, including volunteer, educational, and recreational outings.
• Deliver services in compliance with HCBS regulations, ensuring:
• Community integration and access to resources
• Individual choice and person-centered planning
• Respect for privacy, independence, and dignity
• Opportunities for autonomy and decision-making

Safety & Training

• Follow safety protocols, including use of personal protective equipment (PPE).
• Maintain a clean and safe environment by disinfecting program sites and vehicles daily.
• Complete and maintain all required Didlake training.

Requirements

What You Bring

Education & Experience

• High School Diploma or GED required.
• One (1) year of experience working with individuals with disabilities is required.

Skills & Abilities

• Must be eligible to work in the U.S.
• Valid driver’s license and insurability under Didlake’s automobile policy required (at least 25 years of age with three (3) years of licensed driving experience).
• Ability to drive a passenger van with capacity of up to 15 people.
• Must successfully pass background checks in accordance with DBHDS and DSS requirements.
• Ability to provide physical assistance including positioning, lifting, and supporting individuals during daily activities.
• Passion for supporting individuals with disabilities and promoting independence and inclusion.
• Collaborative mindset and ability to work effectively with supervisors, team members, and individuals served.
• Strong communication and documentation skills.
• Commitment to person-centered practices and advocacy for individual rights.
• Ability to present a positive, professional image to individuals served, coworkers, and the public.
• Ability to follow safety procedures and maintain compliance with program and regulatory requirements.
• Health coverage for you and your family through Medical, Dental, Vision plans
• Life Insurance/AD&D
• Disability Insurance
• Employee Assistance Program (EAP) for work and personal support
• 401(k) retirement plan with company match
• Paid time off and sick leave that begins accruing upon hire
• Employee Development Program (EDP)
• Paid holidays

Scheduled Hours

8:00am-4:00pm

Starts at $20.87

Full Time/Part Time

Full-time

40

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.