PROGRAM SELLER

ViziRecruiter,LLC.; Selma (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off policies

Job summary

A leading entertainment company in Selma, Texas, is seeking candidates for a role that involves cash handling and exceptional customer service. Applicants should have a minimum of six months of racing and cash handling experience. Responsibilities include processing racing programs and ensuring transaction security. Strong communication skills and Microsoft Office proficiency are a must. The position requires flexibility to work varying schedules, including evenings and weekends.

Qualifications

• Minimum six months of cash handling and racing experience required.
• Must possess excellent customer service and interpersonal skills.
• Strong written and verbal communication skills required.

Responsibilities

• Adheres to all departmental policies regarding guest service standards.
• Processes and sells racing programs, assisting guests.
• Handles and secures all money banks, verifying transactions.

Skills

Customer service skills

Communication skills

Cash handling experience

Microsoft Office proficiency

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Processes and sells racing programs; assists guests with questions; provides assistance with navigating property.
• Handles and secures all money banks to ensure the proper balancing and transaction verification through the ticket system; prepares and verifies all closing paperwork; corrects financial deficiencies as needed.
• Notifies higher level management of any suspicious or unusual activity and/or transactions in a timely manner; maintains the confidentiality of box purchases to ensure guest privacy.
• Attends and participates in professional group meetings; maintains awareness of new trends and innovations in the fields of customer service and sales.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

Requirements

• Minimum six (6) months of cash handling and racing experience required.
• Must possess excellent customer service and interpersonal skills.
• Must have strong written and verbal communication skills; must be able to read, write, speak, and understand English.
• Must be competent in Microsoft Office applications (Word, Excel, Outlook, etc.).
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Must be able to work a flexible and varying schedule, including evenings, weekends, holidays, and fluctuating days off as needed.