RACING COORDINATOR

Zia Park Casino; Hobbs (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off increases with tenure

Wellness programs

Job summary

PENN Entertainment in Hobbs, NM is seeking an entry-level support role to handle calls, assist the racing office, and reconcile time records. The position emphasizes strong customer service and accuracy with payroll and purchasing tasks.

Qualified applicants should be comfortable with basic accounting tools and Microsoft Office, and willing to work in a fast-paced gaming environment with compliance and safety focus.

Qualifications

• Must be at least 21 years of age.
• Up to one year of related experience and/or training; or equivalent combination of education and experience.
• Proficient knowledge of Stratton Warren.
• Proficient knowledge of Kronos.
• Must be proficient in Microsoft applications (Excel, Word, and Outlook).
• Must be proficient with using computers and computer equipment.

Responsibilities

• Answer incoming telephone calls.
• Assist Horseman in Racing Office as needed.
• Assist Payroll by reconciling time in Kronos.
• Prepare and submit purchasing invoices in Stratton Warren.
• Provide superior customer service and maintain safety standards.

Skills

Customer service

Excel

Outlook

Word

Kronos

Stratton Warren

Communication

Problem solving

Interpersonal skills

Safety awareness

Tools

Stratton Warren

Kronos

Microsoft Office

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.
• wellness programs designed to support our team members' financial, physical, and mental well-being.

ESSENTiAL DUTiES AND RESPONSiBiLiTiES

• Answer incoming telephone calls.
• Assist Horseman in Racing Office as needed.
• Assist Payroll by reconciling time in Kronos.
• Prepare and submit purchasing invoices in Stratton Warren.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Keeps work areas clean and free of safety hazards, debris and litter.
• Performs all job duties in a safe and responsible manner.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.

BRING US YOUR BEST.

QUALiFiCATiON REQUiREMENTS

• Must be at least 21 years of age.
• Up to one year of related experience and/or training; or equivalent combination of education and experience.
• Proficient knowledge of Stratton Warren.
• Proficient knowledge of Kronos.
• Must be proficient in Microsoft applications (Excel, Word, and Outlook).
• Must be proficient with using computers and computer equipment.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

SUPERViSORY RESPONSiBiLiTiES

This job will have no supervisory responsibilities.

LANGUAGE SKiLLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.

Ability to read and communicate verbally in English.

Written communication skills in in English may also be required.

REASONiNG ABiLiTY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations.

CERTiFiCATES, LiCENSES, REGiSTRATiONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSiCAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENViRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Equal Opportunity Employer