Program & Resource Specialist

Truecare Mobile Clinic; Encinitas (CA); On-site; USD 31,684 - 44,358; Full time

Benefits offered by this job

Competitive pay

Generous paid time off

Low-cost health, dental, vision & life insurance

Job summary

Truecare Mobile Clinic in Encinitas is seeking a dedicated Program and Resource Specialist to help underserved communities access healthcare services. In this role, you will screen patients for eligibility in various programs and enroll them for continuing care. Your strong interpersonal skills and ability to communicate effectively will be key in guiding patients through their options.

The position includes competitive pay, generous paid time off, and health benefits. Join our mission-driven team and make a meaningful impact in the lives of patients!

Qualifications

• Knowledge of medical terminology preferred.
• CA Driver’s License, clean driving record, and reliable transportation required.
• Ability to establish and maintain effective working relationships.

Responsibilities

• Screen patients for eligibility for all available programs.
• Enroll patients into the appropriate program.
• Explain program specifics to each patient as necessary.

Skills

Verbal and written communication

Bilingual (English/Spanish)

Interpersonal skills

Organizational skills

Problem-solving skills

Time management

Education

High school graduate or equivalent

Certified Enrollment Counselor or eligible for certification

Tools

Data entry training

Job description

At TrueCare, we believe that everyone deserves access to excellent healthcare. For over 50 years we have been helping patients and families have timely, affordable, and expert healthcare. Joining us is just a click away. Health inside. Welcome in.

Are you passionate about providing compassionate, high-quality care to underserved communities? Join our mission-driven team as a Program and Resource Specialist and help make a meaningful impact in the lives of patients who need it most.

Your Role & Impact

As a Program and Resource Specialist you will screen patients for eligibility for all available programs and episodic coverage and enroll patients into the appropriate program. The Program and Resource Specialist ensures patients have the most appropriate financial resources to continue seeking care at TrueCare on a continued basis. The Program and Resource Specialist will screen for programs such as Medi-Cal, Covered CA, PFPACT, CHDP, and any other episodic programs available at TrueCare. Additionally, the Program and Resource Specialist will explain the program and specifics to each patient as necessary.

What We’re Looking For

• High school graduate or equivalent. Knowledge of medical terminology, and data entry training preferred.
• Employee will be required to travel between all TrueCare’s sites and locations therefore a CA Driver’s License, clean driving record, and reliable transportation are required.
• Certified Enrollment Counselor or eligible for certification within three months of hire.
• Ability to establish and maintain effective working relationships with people of all ages and social and ethnic backgrounds, including patients, medical staff, co-workers, and the public.
• Effective verbal and written communication, interpersonal, organizational, problem-solving, time management, and multi-tasking skills.
• Bilingual (English/Spanish)

Why Join Us

We’re a mission-driven healthcare organization committed to making quality care accessible for everyone. Here, you’ll have the opportunity to:

• Provide services that truly impact the community
• Grow professionally through training and development opportunities
• Work with a collaborative, supportive team

Perks & Benefits

• Competitive pay
• Generous paid time off
• Low-cost health, dental, vision & life insurance

The pay range for this role is $23 - $32.20 on an hourly basis.

Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.