Program & Quality Manager, IT Support (Contract)

Management Applications, Inc.; Alexandria (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading IT services provider is seeking a Program Manager and Quality Manager for a long-term contract with the US Patent and Trademark Office (USPTO). Candidates must have 8+ years of relevant experience and a Bachelor's degree in a related field. Responsibilities include leading programs and managing quality assurance processes. Communication skills and proficiency in Microsoft Project and SharePoint are essential. Compensation based on experience, with applications requiring a resume and minimum salary requirements.

Qualifications

• 8+ years of experience in project management or a related field.
• Ability to lead and direct work for team members.
• Experience in managing SLA and quality assurance practices.

Responsibilities

• Lead programs for the USPTO in a managerial capacity.
• Manage quality policies, procedures, and processes for customer satisfaction.

Skills

Excellent communication skills

Project management

Microsoft Project Professional

Microsoft SharePoint

Education

Bachelor’s degree in a related subject area

Job description

A leading IT services provider is seeking a Program Manager and Quality Manager for a long-term contract with the US Patent and Trademark Office (USPTO). Candidates must have 8+ years of relevant experience and a Bachelor's degree in a related field. Responsibilities include leading programs and managing quality assurance processes. Communication skills and proficiency in Microsoft Project and SharePoint are essential. Compensation based on experience, with applications requiring a resume and minimum salary requirements.