Program & Quality Manager, IT Service Delivery

Management Applications, Inc.; Annapolis (MD); On-site; Full time

Job summary

A leading IT support provider is seeking a Program Manager and a Quality Manager for long-term contracts with the US Patent and Trademark Office (USPTO). Candidates must have at least 8 years of relevant experience and a Bachelor's degree. Key responsibilities include leading project initiatives, ensuring quality programs, and utilizing Microsoft Project and SharePoint for successful project management. This position offers competitive compensation based on experience and minimum salary requirements.

Qualifications

• Eight years of experience in project management or related areas.
• Experience with planning, monitoring, and resource allocation.
• Ability to lead teams and ensure continuous performance.

Responsibilities

• Lead programs similar to EUS Services.
• Plan, set deadlines, and direct project work.
• Maintain quality programs and ensure customer alignment.
• Update project plans and manage documentation.

Skills

Project management

Communication skills

Microsoft Project Professional

Microsoft SharePoint

Education

Bachelor's degree in a related subject

Job description

A leading IT support provider is seeking a Program Manager and a Quality Manager for long-term contracts with the US Patent and Trademark Office (USPTO). Candidates must have at least 8 years of relevant experience and a Bachelor's degree. Key responsibilities include leading project initiatives, ensuring quality programs, and utilizing Microsoft Project and SharePoint for successful project management. This position offers competitive compensation based on experience and minimum salary requirements.