Field Engineer – IT Systems & Network Support

Management Applications, Inc.; Alexandria (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading technical services provider is seeking Field Engineers for a long-term contract with the US Patent and Trademark Office (USPTO). The role requires advanced technical support skills in installation, troubleshooting, and diagnostics of PCs and peripherals. Candidates should have excellent communication skills and experience with project management tools like Microsoft Project. This position plays a key role in supporting various IT functions at USPTO. Applicants are required to submit a resume along with their minimum salary expectations.

Qualifications

• Excellent written and verbal communication skills acquired via customer service work.
• Experience with Microsoft Project Professional for project management.
• Advanced troubleshooting and support experience with PCs and peripherals.

Responsibilities

• Provide advanced technical support for hardware/software setup and troubleshooting.
• Oversee assignments in a supervisory capacity as needed.
• Assist in planning and organization both technically and administratively.

Skills

Excellent communication skills

Project management

Technical support experience

Analytical skills

Leadership skills

Tools

Microsoft Project

Microsoft SharePoint

Job description

A leading technical services provider is seeking Field Engineers for a long-term contract with the US Patent and Trademark Office (USPTO). The role requires advanced technical support skills in installation, troubleshooting, and diagnostics of PCs and peripherals. Candidates should have excellent communication skills and experience with project management tools like Microsoft Project. This position plays a key role in supporting various IT functions at USPTO. Applicants are required to submit a resume along with their minimum salary expectations.