Program & Quality Management SME

The Building People; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical & Rx

Dental

Vision

401(k) Retirement Plan

Life Insurance/AD&D

Disability coverage

Paid Time Off

Holiday Pay

Job summary

The Building People seeks an experienced professional to lead operational oversight and drive process improvements for large federal programs. You will conduct workflow assessments, analyze processes, and develop dashboards and metrics to measure program performance.

Responsibilities include supporting budgeting cycles, documenting procedures, and delivering training materials to guide operational teams. Background screening and government clearance may be required; telework arrangements vary

Qualifications

• 15+ years of complex operational oversight experience.
• Extensive experience in Business Process Re-engineering (BPR).
• Experience supporting large federal organizations.
• Expertise developing and monitoring performance-based metrics.
• Experience customizing workflow and repository database systems.
• Strong knowledge of federal budgeting and execution cycles.
• Experience supporting highly interdependent operational environments.

Responsibilities

• Conduct workflow assessments and business process re-engineering initiatives.
• Develop and implement performance measures and quality metrics.
• Analyze organizational processes and operational effectiveness.
• Support workflow automation and process improvement efforts.
• Develop standard operating procedures and process documentation.
• Produce executive summaries, dashboards, metrics, and management reports.
• Support operational oversight and program performance initiatives.
• Assist with budget tracking, program reporting, and project oversight activities.
• Deliver training materials and operational guidance.

Skills

Operational oversight

BPR

Performance metrics

Workflow customization

Budgeting

Federal programs

Process documentation

Job description

Key Responsibilities

• Conduct workflow assessments and business process re-engineering initiatives.
• Develop and implement performance measures and quality metrics.
• Analyze organizational processes and operational effectiveness.
• Support workflow automation and process improvement efforts.
• Develop standard operating procedures and process documentation.
• Produce executive summaries, dashboards, metrics, and management reports.
• Support operational oversight and program performance initiatives.
• Assist with budget tracking, program reporting, and project oversight activities.
• Deliver training materials and operational guidance.

Minimum Qualifications

• Minimum 15 years of complex operational oversight experience.
• Extensive experience in Business Process Re-engineering (BPR).
• Experience supporting large federal organizations.
• Expertise developing and monitoring performance-based metrics.
• Experience customizing workflow and repository database systems.
• Strong knowledge of federal budgeting and execution cycles.
• Experience supporting highly interdependent operational environments.

*Salary offered will be commensurate with the candidate's experience, qualifications, and certifications.

*Our positions may require a background screening and clearance directly from the Government.

*Please note that telework arrangements are subject to change based on customer requirements.

ADDITIONAL INFORMATION

Competitive benefits for eligible employees include:

• Medical & Rx
• Dental
• Vision
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Life Insurance/AD&D
• Long Term Disability and Short-Term Disability
• Paid Time Off
• Holiday Pay

All positions require a background check after acceptance of our offer. The selected candidate will be eligible to begin employment before the background check has been finalized. However, continued employment will be contingent upon the results of your reference/background check from The Building People, LLC. Your position may require special credentialing, clearance, and access as a condition of employment. In the event the government or client does not sponsor or approve your clearance, it may result in termination of your employment.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.