Program Quality & Data Analytics Specialist

People With Developmental Disabilities, Office for; Kings (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

Civicworks in New York is seeking a Mental Hygiene Program Evaluation Specialist 2 (QM Systems Coordinator) to collect, review, and analyze data on developmental disability services. You will produce statistical reports and recommend programmatic improvements, spending half your time at the Brooklyn and half at the Staten Island offices.

The role involves managing quality management data systems, incident review processes, and conducting training and tracking meetings to support continuous

Qualifications

• Bachelor's degree and two years of professional program evaluation experience in a human services setting.
• Experience designing, modifying, or utilizing data collection instruments and processes.
• Demonstrated skills in data analysis and preparing reports to assess program operations.
• Experience conducting root cause analysis or performance improvement projects.
• Experience with outcome measurement instruments and regulatory compliance activities.

Responsibilities

• Collect, review, and analyze data related to developmental disability services.
• Produce statistical reports and recommend programmatic improvements.
• Manage quality management data systems and incident review processes.
• Conduct training and tracking meetings across two offices (Brooklyn and Staten Island).
• Support ongoing quality improvement initiatives and compliance activities.

Skills

Data analysis

Reports preparation

Data collection design

Root cause analysis

Performance improvement

Education

Bachelor's degree in relevant field

Job description

Civicworks in New York is seeking a Mental Hygiene Program Evaluation Specialist 2 (QM Systems Coordinator) to collect, review, and analyze data on developmental disability services. You will produce statistical reports and recommend programmatic improvements, spending half your time at the Brooklyn and half at the Staten Island offices.

The role involves managing quality management data systems, incident review processes, and conducting training and tracking meetings to support continuous