Program Professional - HHS

City of Spokane; Spokane (WA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Long-Term Disability Insurance

Flexible Spending Account

AFLAC

Deferred Compensation

Legal Shield/ID Shield

Pet Insurance

Voluntary Term Life Insurance

Job summary

City of Spokane is seeking a Program Professional to manage contracts and monitor program quality related to affordable housing and homelessness services in Spokane. The role focuses on administering local, state, and federal contracts while engaging with community partners to ensure effective service delivery.

The ideal candidate will have strong experience in social services, homelessness services, or affordable housing development, with skills in contract management and program monitoring.

Qualifications

• Education: Graduation from an accredited four-year college or university with a degree in Social Science, Public Administration, Government, or related field; and
• Experience: Two years of social service case management, homeless services, or affordable housing experience to include contract management, compliance, or monitoring.
• Equivalency: We may accept different combinations of education and experience.

Responsibilities

• Oversee the administration and management of contracts, ensuring compliance with all applicable laws, regulations, and guidelines.
• Develop, negotiate, and execute contract agreements with service providers, vendors, and partners.
• Monitor contract performance, assess outcomes, and implement corrective actions as necessary.
• Establish and maintain effective working relationships with community members, government officials, non-governmental organizations, and other stakeholders.
• Facilitate community meetings, focus groups, and other engagement activities to gather input and feedback on programs and initiatives.
• Represent the department at public meetings, forums, and events to promote programs and initiatives.
• Ensure accurate and timely processing of billing and invoices related to program activities.
• Review and reconcile billing statements, invoices, and financial reports.
• Collaborate with finance and accounting teams to resolve discrepancies and ensure proper documentation.
• Identify, develop, and implement program monitoring strategies to ensure program effectiveness and compliance.
• Conduct regular reviews and evaluations of programs to assess effectiveness and identify areas for improvement.
• Stay current with industry trends, research, and innovations to continuously improve program quality and impact.

Skills

Contract management

Program monitoring

Community engagement

Regulatory compliance

Education

Bachelor0s degree in Social Science, Public Administration, Government or related field

Job description

The Program Professional will be responsible for managing contracts and monitoring program quality related to affordable housing and homelessness services. This role involves overseeing the administration and compliance of local, state, and federal contracts, engaging with community stakeholders and partners, and ensuring the effective delivery of services. The ideal candidate will have extensive experience in social services, homelessness services, or affordable housing development, as well as strong skills in contract management and program monitoring. This position requires a commitment to promoting equitable social, economic, and environmental conditions to achieve optimal health and well-being for all individuals and communities served.

EXAMPLES OF JOB FUNCTIONS

Managing Local, State, and Federal Contracts

• Oversee the administration and management of contracts, ensuring compliance with all applicable laws, regulations, and guidelines.
• Develop, negotiate, and execute contract agreements with service providers, vendors, and partners.
• Monitor contract performance, assess outcomes, and implement corrective actions as necessary.

Community Engagement with Stakeholders and Partners

• Establish and maintain effective working relationships with community members, government officials, non-governmental organizations, and other stakeholders.
• Facilitate community meetings, focus groups, and other engagement activities to gather input and feedback on programs and initiatives.
• Represent the department at public meetings, forums, and events to promote programs and initiatives.

Billing and Invoices Management

• Ensure accurate and timely processing of billing and invoices related to program activities.
• Review and reconcile billing statements, invoices, and financial reports.
• Collaborate with finance and accounting teams to resolve discrepancies and ensure proper documentation.

Program Monitoring

• Identify, develop, and implement program monitoring strategies to ensure program effectiveness and compliance.
• Conduct regular reviews and evaluations of programs to assess effectiveness and identify areas for improvement.
• Stay current with industry trends, research, and innovations to continuously improve program quality and impact.

MINIMUM QUALIFICATIONS

• Education: Graduation from an accredited four-year college or university with a degree in Social Science, Business, Public Administration, Government, or related field; and
• Experience: Two years of social service case management, homeless services, or affordable housing experience to include contract management, compliance, or monitoring.
• Equivalency: We may accept different combinations of education and experience. We welcome job seekers with relevant backgrounds to apply.

BENEFITS

• Medical
• Vision
• Life Insurance
• Long-Term Disability Insurance
• Flexible Spending Account
• AFLAC
• Deferred Compensation
• Legal Shield/ID Shield
• Pet Insurance
• Voluntary Term Life Insurance

We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status. As a Fair Chance employer, City of Spokane does not conduct initial background screening for non-public safety positions.