Program Compliance & Community Impact Lead

City of Spokane; Spokane (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

City of Spokane is seeking a Program Professional to manage contracts and monitor program quality for affordable housing and homelessness services. The role requires experience in social services, contract management, and stakeholder engagement, with a focus on equitable outcomes for communities served.

The position emphasizes compliance with local, state, and federal contracts, billing accuracy, and ongoing program evaluation to improve effectiveness and impact.

Qualifications

• Bachelor's degree in Social Science, Public Administration, Business, Government or a related field.
• 2 years of social services, homelessness services, or affordable housing experience with contract management, compliance or monitoring.

Responsibilities

• Oversee the administration and management of local, state, and federal contracts for program delivery and compliance.
• Engage with community stakeholders, partners, and officials; facilitate meetings and gather input.
• Process and reconcile billing and invoices; coordinate with finance and accounting for proper documentation.
• Develop and implement program monitoring strategies to ensure effectiveness and compliance; stay abreast of industry trends.

Skills

Contract management

Program monitoring

Billing & invoicing

Stakeholder engagement

Education

Bachelor's degree in Social Science or Public Administration or Business

Tools

Contract management software

Job description

City of Spokane is seeking a Program Professional to manage contracts and monitor program quality for affordable housing and homelessness services. The role requires experience in social services, contract management, and stakeholder engagement, with a focus on equitable outcomes for communities served.

The position emphasizes compliance with local, state, and federal contracts, billing accuracy, and ongoing program evaluation to improve effectiveness and impact.