Program & Product Manager, Financial Services (Hybrid)

Harley-Davidson Financial Services; Chicago (IL); Hybrid; USD 95,000 - 148,000; Full time

Benefits offered by this job

Bonus programs

Health insurance

401k program

Onsite gym

Employee discounts

Job summary

Harley-Davidson Financial Services in Chicago seeks a Program Manager to lead select programs and products from development through execution, including pricing, value proposition and channel strategies with dealers and FICs.

The role manages provider relationships, SLAs, budgets, and performance analytics to drive income and growth. Strong analytical, communication, and leadership skills are essential.

Qualifications

• Typically requires a minimum of 8 years of related experience.
• Demonstrated success in leading product analysis and profit improvement initiatives.
• Ability to read and interpret financial and business reports pertaining to product profitability and performance and take data and develop actionable business initiatives.
• Ability to influence and work with others; Excellent communication skills; Customer focus; Strong teamwork skills.
• Demonstrated ability to take the initiative and achieve results in a fast-paced environment; strong strategic thinking.
• Prior operational and industry knowledge; experience managing similar or related products/programs preferred.

Responsibilities

• Manage product provider relationships; ensure continued availability of required products and support.
• Monitor marketplace, product performance and complete ongoing assessments, provide analysis and recommendations based on customer satisfaction performance. Forecast program market positioning, volume, pricing strategy and revenue and produce supporting business cases.
• Own, develop and manage the annual business plan and budget for selected category of products.
• Enable/maintain program resources, vendors, platforms, tools, reporting and resources to ensure delivery of program benefits and channel strategies.
• Evaluate and maintain providers with product, pricing, service and claims strategies that support sales and profit objectives.
• Recommend new and enhanced products, services & distribution opportunities based on market needs, customer research and business goals. Develop business case, conduct financial analysis.
• Work with key business stakeholders to develop promotional plans that drive sales of products and services. Support enablement and administration of incentive and promotional programs.

Skills

Product analysis

Strategic thinking

Analytical skills

Communication skills

Teamwork

Initiative

Education

Bachelor's degree

Job description

Harley-Davidson Financial Services in Chicago seeks a Program Manager to lead select programs and products from development through execution, including pricing, value proposition and channel strategies with dealers and FICs.

The role manages provider relationships, SLAs, budgets, and performance analytics to drive income and growth. Strong analytical, communication, and leadership skills are essential.