Program Mgr HDFS

Harley-Davidson Financial Services; Chicago (IL); Hybrid; USD 95,000 - 148,000; Full time

Benefits offered by this job

Bonus programs

Health insurance

401k program

Onsite gym

Employee discounts

Job summary

Harley-Davidson Financial Services in Chicago seeks a Program Manager to lead select programs and products from development through execution, including pricing, value proposition and channel strategies with dealers and FICs.

The role manages provider relationships, SLAs, budgets, and performance analytics to drive income and growth. Strong analytical, communication, and leadership skills are essential.

Qualifications

• Typically requires a minimum of 8 years of related experience.
• Demonstrated success in leading product analysis and profit improvement initiatives.
• Ability to read and interpret financial and business reports pertaining to product profitability and performance and take data and develop actionable business initiatives.
• Ability to influence and work with others; Excellent communication skills; Customer focus; Strong teamwork skills.
• Demonstrated ability to take the initiative and achieve results in a fast-paced environment; strong strategic thinking.
• Prior operational and industry knowledge; experience managing similar or related products/programs preferred.

Responsibilities

• Manage product provider relationships; ensure continued availability of required products and support.
• Monitor marketplace, product performance and complete ongoing assessments, provide analysis and recommendations based on customer satisfaction performance. Forecast program market positioning, volume, pricing strategy and revenue and produce supporting business cases.
• Own, develop and manage the annual business plan and budget for selected category of products.
• Enable/maintain program resources, vendors, platforms, tools, reporting and resources to ensure delivery of program benefits and channel strategies.
• Evaluate and maintain providers with product, pricing, service and claims strategies that support sales and profit objectives.
• Recommend new and enhanced products, services & distribution opportunities based on market needs, customer research and business goals. Develop business case, conduct financial analysis.
• Work with key business stakeholders to develop promotional plans that drive sales of products and services. Support enablement and administration of incentive and promotional programs.

Skills

Product analysis

Strategic thinking

Analytical skills

Communication skills

Teamwork

Initiative

Education

Bachelor's degree

Job description

Program Mgr HDFS

Location: CHICAGO

Workplace Category: Hybrid

Full or Part-Time: Full Time

Harley-Davidson Financial Services, a wholly-owned subsidiary of Harley-Davidson, Inc., offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships, helping make the ride attainable for all.

Are you ready to ride with us?

Job Summary

Responsible for planning, program development and administration of select HDFS programs and products. Key elements of this position will include, but are not limited to, the following: (1) Development & Management of the value proposition including product definition and pricing strategies (2) Definition and direction of product success factors such as sales support, point-of-sale material needs, training needs, and consultative actions with Dealers and Finance & Insurance Consultants (FICs). (3) Management of product providers including the establishment and monitoring of Service Level Agreements, provider benchmarking, and prioritizing provider actions (4) Developing and enabling channel strategies and tactics in conjunction with Sales, Marketing, Partners and other necessary internal support functions (5) Serving as initial point-of-contact for product/provider issues (6) Develop and manage annual program budgets and monitor program performance to deliver annual income goals. (7) This position will leverage data, information, and Company resources in a manner that allows for the insight to drive product profit improvement and growth.

Job Responsibilities

• Manage product provider relationships; ensure continued availability of required products and support.
• Monitor marketplace, product performance and complete ongoing assessments, provide analysis and recommendations based on customer satisfaction performance. Forecast program market positioning, volume, pricing strategy and revenue and produce supporting business cases.
• Own, develop and manage the annual business plan and budget for selected category of products.
• Enable/maintain program resources, vendors, platforms, tools, reporting and resources to ensure delivery of program benefits and channel strategies.
• Evaluate and maintain providers with product, pricing, service and claims strategies that support sales and profit objectives.
• Recommend new and enhanced products, services & distribution opportunities based on market needs, customer research and business goals. Develop business case, conduct financial analysis.
• Work with key business stakeholders to develop promotional plans that drive sales of products and services. Support enablement and administration of incentive and promotional programs.

Education Requirements

High School Diploma or Equivalent Required

Education Specifications

Bachelor’s degree in related field of study is preferred.

Experience Requirements

• Typically requires a minimum of 8 years of related experience
• Demonstrated success in leading product analysis and product volume improvement initiatives.
• Ability to read and interpret financial and business reports pertaining to product profitability and performance and take data and develop actionable business initiatives.
• Ability to influence and work with others; Excellent communication skills; Customer focus; Strong teamwork skills
• Demonstrated ability to take the initiative and achieve results in a fast-paced and changing environment. Strong strategic thinking and analytical skills
• Prior operational and industry knowledge; experience managing similar or related products/programs preferred.

Benefits

• We offer an inclusive compensation package for all full-time employees including, but not limited to, bonus programs, health insurance benefits, a 401k program, onsite fitness centers, employee discounts on products and accessories, and more.

Requirements & Conditions

Applicants must be currently authorized to work in the United States.

Direct Reports

No

Travel Required

10 - 25%

Pay Range

$95,400 - $147,700

Visa Sponsorship

This position is not eligible for visa sponsorship or visa transfer

Relocation

This position is eligible for domestic relocation assistance (within posted country)