PROGRAM, POLICY & DOMESTIC VIOLENCE REGULATORY COMPLIANCE SPECIALIST

NYC Department of Social Services; New York (NY); Vor Ort; USD 68.000 - 121.000; Vollzeit

Zusammenfassung

NYC Department of Social Services is seeking an Administrative Director of Social Services NM II to lead the Domestic Violence Services regulatory compliance and program oversight. The role emphasizes survivor-centered, trauma-informed care across the provider network.

The position involves monitoring procedures, coordinating with city agencies, and guiding data reporting and housing placement efforts to ensure regulatory compliance and service quality.

Qualifikationen

• A bachelor's degree and four years of progressively responsible experience, including one year at the managerial level in a large governmental agency or equivalent.
• Experience with regulatory compliance and quality assurance for shelter and services.
• Ability to facilitate interagency coordination and to advance program objectives with diverse partners.
• Excellent writing and presentation skills, with sensitivity to client confidentiality.

Aufgaben

• Develop mechanisms to monitor adherence to procedures and track outcomes and achievements.
• Collaborate with DHS, ACS, DOE, DOHMH and ENDGBV to build and sustain productive partnerships.
• Respond to inquiries from clients, coalitions, advocacy groups, and providers while ensuring confidentiality.
• Lead coordination for DVS clients requiring safety transfers to alternative housing.
• Attend city and state stakeholder meetings to advance DVS program objectives.
• Collaborate with IT teams to develop or modify data reporting in response to mandates and service needs.

Kenntnisse

Regulatory compliance

Leadership

Interagency coordination

Trauma-informed care

Communication

Ausbildung

Bachelor's degree

Jobbeschreibung

APPLICANTS MUST BE PERMANENT IN THE ADMINISTATIVE DIRECTOR OF SOCIAL SERVICE CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE

Domestic Violence Services (DVS) provides a variety of comprehensive immediate and long-term support services to survivors of Domestic Violence and their families. DVS is the primary mechanism through which the City of New York provides emergency shelter and social services to victims of domestic violence and sexual assault providing residential shelter services as well as non-residential services to survivors in the community through a network of contracted providers. In additions DVS administers the No Violence Again (NoVA) program located at Department of Homeless Services (DHS) intake centers, the DVS Social Service Unit, that works closely with DV shelter providers to assist with regulatory compliance and access to training, resources and housing assistance, the Domestic Violence Liaison (DVL) Unit, which provides domestic violence counseling and intervention at Benefit Access Centers , and the Anti-Domestic Violence Needs Team (ADVENT), designed to help domestic violence victims residing in DV shelters, overcome barriers to comply with their temporary assistance program requirements due to their transient housing situation.

The DVS Regulatory Compliance Specialist would be responsible for leading domestic violence social service team to ensure regulatory compliance from DV shelter providers and to guarantee survivor-centered, trauma informed care throughout the provider network which will oversee daily operations with a primary focus on provider compliance with relevant laws and regulations; assisting with access to training and resources so that shelter providers are equipped to consistently deliver the full range of social services to help stabilize DV residential clients in their care. The role of the DVS Regulatory Compliance Specialist will also focus on DV client inquiries and addressing the housing needs of DV clients in the community, facilitating access to services.

DVS is recruiting for one (1) Administrative Director of Social Services NM II, to function as a Program, Policy, and Domestic Violence Regulatory Compliance Specialist who will:

• Develop mechanisms to monitor adherence to procedures, comprehensive program management planning, policy development, and implementation. Establish key performance indicators, working with DVS leadership to identify and achieve goals and benchmarks, and track and report outcomes and achievements. Implement program review and data-gathering efforts to gain insights into efficiency, effectiveness, and compliance of DV residential programs to inform continuous improvement and regulatory standards.
• Collaborate with partner agencies, including DHS, ACS, DOE, DOHMH and Mayor’s Office to End Domestic and Gender Based Violence (ENDGBV) to build and sustain productive partnerships with public, voluntary, and community organizations, taking proactive steps to initiate outreach, facilitate inter-agency discussions, and ensure timely completion of follow-up actions and communications.
• Respond to inquiries from clients, coalitions, advocacy groups, task forces, workgroups, and program providers, add address constituent correspondence as needed ensuring client confidentiality is maintained.
• Lead coordination and support for DVS client in the community who require safety transfers to alternative housing, working collaboratively with partner agencies and key stakeholders, to ensure expedited placement and access to safe permanent housing.
• Attend and participate in city and state agency stakeholder meetings, roundtables, and committees to advance DVS program objectives.
• Collaborate with program leadership and information technology systems teams to develop, improve, or modify DVS computer applications and data reporting in response to agency mandates, increased need for DVS services, regulatory compliance, and regular data requests from senior leadership, City Hall, and City Council.

Salary Range: $68,213 - $121,134

Work Location: 4 World Trade Center NY NY 10007

Hours/Schedule: 9:00am-17:00pm (Flexible)

ADMINISTRATIVE DIRECTOR OF SOC - 1005C

Minimum Qualifications

• A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
• Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

Preferred Skills

• Experience with regulatory compliance and quality assurance for shelter and service providers, ensuring survivor-centered, trauma-informed care that meets city and state standards. - Experience with facilitating interagency coordination and participating in city and state agency meetings, roundtables, and committees to advance program objectives. - Experience with collaborative work involving community-based organizations, advocates, and government agencies. - Experience with managing complex programmatic and regulatory compliance problems through strong organizational, analytical, and professional skills, including prioritizing tasks and exercising independent judgement. - Experience with collaborative program planning and teamwork across diverse stakeholder groups. - Experience with communicating clearly and responding thoughtfully to client, advocacy group, coalition, and government partner inquiries, while maintaining client confidentiality. - Excellent writing and presentation skills.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.