OUTSTATION COORDINATOR

NYC Department of Social Services; New York (NY); On-site; USD 77,000 - 89,000; Full time

Job summary

NYC Department of Social Services is seeking a Supervisor II Social Work to oversee staff handling DHS PATH referrals for domestic violence services, including shelter placements and crisis information. The role emphasizes supervisory leadership, interagency collaboration, and program evaluation.

Minimum qualifications include a Master’s in Social Work and two years of related experience, with at least one year in a supervisory capacity.

Qualifications

• Master's degree in social work from an accredited school.
• Two years of full-time satisfactory social work experience, with at least one year in a supervisory capacity.
• Certification/licensing requirements: CSW or LMSW to be obtained within 18 months; failure to obtain may lead to dismissal.

Responsibilities

• Supervise staff responsible for assessing DHS PATH referrals for domestic violence services, including placement assistance to emergency shelters and transitional housing facilities.
• Review the work of subordinates; make recommendations and decisions on complex cases.
• Interface with DHS staff and domestic violence service providers to ensure timely delivery of services.
• Monitor internal administrative controls for tracking actions and forms submitted on each referral.
• Collaborate with the NoVA Director on planning and development of procedures and control systems for high-volume referrals.
• Prepare periodic reports on operations and recommend policies for program improvement.
• Collaborate with the NoVA Director on staff training and identifying service gaps.

Skills

Master's in Social Work

Supervisory experience

Case management

Interagency collaboration

Reporting and analytics

Education

Master's Degree in Social Work

Job description

APPLICANTS MUST BE PERMANENT IN THE SUPERVISOR (SW) CIVIL SERVICE TITLE

Domestic Violence Services (DVS) provides a variety of comprehensive immediate and long-term support services to survivors of domestic violence (dv) and their families. DVS provides oversight for the largest domestic shelter system in the country which provides safety and services for this vulnerable population. This network of more than 54 domestic violence shelters provides temporary emergency housing, and supportive services to over 17,500 victims of domestic violence and their children annually. DVS provides oversight and funding for the 24-hour domestic violence hotline. DVS also administers the No Violence Again (NOVA) program located at the DHS intake centers, and the Domestic Violence Liaison Unit, which provides domestic violence counseling and intervention at the Benefits Access Centers (BACs). DVS partners with a network of community-based organizations, that provide counseling, legal services, financial development services, and job readiness for domestic violence survivors.

• Supervise staff who are responsible for assessing DHS PATH referrals for domestic violence services, including placement assistance to emergency shelters and transitional housing facilities, providing crisis information and referrals to non-residential services.
• Review the work of subordinates; make recommendations and decision on complex cases.
• Interface and establish relationships with DHS staff and domestic violence service providers to ensure appropriate and expeditious delivery of services.
• Monitor internal administrative controls for tracking both the actions taken, and the forms submitted on each referral.
• Collaborate with the Project NoVA Director on the planning and development of procedures and control system to ensure the appropriate servicing and required recording on a high volume of referrals.
• Prepare periodic reports on operations for evaluative purposes and recommends policies and procedures for program improvement.
• Collaborate with the Project NoVA Director on the planning and provision of staff training. Identify service gaps/staff training needs.

Salary Range: $77,211 - $88,793

Work Location: Various – 151 E 151ST Street Bronx, NY

Hours/Schedule: Sundays: 9am to 5pm & Mondays thru Thursdays: 10am-6pm

MUST BE AVAILABLE TO WORK ON HOLIDAYS

SUPERVISOR II SOCIAL WORK - 52632

Minimum Qualifications

• A Master's Degree in Social Work from an accredited school of social work and two years of full-time satisfactory experience practicing social work utilizing one, or a combination of, casework, group work and community organization methodologies, at least one year of which must have been in a supervisory capacity.
• Certification/License Requirements: A valid Certified Social Worker (CSW) certificate or Licensed Master of Social Work license (LMSW) issued by the New York State Department of Education must be obtained within one year of the date of appointment. Employees who fail to obtain their CSW or LMSW within one year after appointment will automatically have their probationary period extended for no more than six months. Failure to obtain the CSW or LMSW by the end of 18 months of service will result in dismissal.
• Special Note: Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities has been the subject of a child abuse and maltreatment report. The agency has the discretion to assign a candidate who has been the subject of a child abuse and maltreatment report to a position with no child-care responsibilities.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.