OUTSTATION COORDINATOR

City of New York; New York (NY); On-site; USD 77,000 - 89,000; Full time

Job summary

The City of New York Department of Homeless Services is seeking a Supervisor II Social Work to serve as a PATH Coordinator for the NoVA unit. You will supervise staff, review complex cases, and coordinate with DHS staff and shelters to ensure timely referrals and high-volume processing.

Requirements include a Master’s in Social Work and two years of related experience, with LMSW or CSW license within 18 months. The role is based at multiple Bronx locations with Sunday/Monday-Thursday shifts.

Qualifications

• Master's Degree in Social Work from an accredited school of social work.
• Two years of full-time satisfactory social work experience, at least one year supervisory.
• Certification: CSW or LMSW within one year of appointment.

Responsibilities

• Supervise staff assessing DHS PATH referrals for domestic violence services.
• Review work and make recommendations on complex cases.
• Interface with DHS staff and service providers to ensure timely delivery of services.
• Monitor internal controls for referrals and forms submitted.
• Collaborate on procedures and control systems for high-volume referrals.
• Prepare periodic operational reports and suggest program improvements.
• Coordinate staff training and identify service gaps.

Skills

Supervisory experience

Social work

Case management

Crisis information

Education

Master's Degree in Social Work

Job description

APPLICANTS MUST BE PERMANENT IN THE SUPERVISOR (SW) CIVIL SERVICE TITLE

Domestic Violence Services (DVS) provides a variety of comprehensive immediate and long-term support services to survivors of domestic violence (dv) and their families. DVS provides oversight for the largest domestic shelter system in the country which provides safety and services for this vulnerable population. This network of more than 54 domestic violence shelters provides temporary emergency housing, and supportive services to over 17,500 victims of domestic violence and their children annually. DVS provides oversight and funding for the 24-hour domestic violence hotline. DVS also administers the No Violence Again (NOVA) program located at the DHS intake centers, and the Domestic Violence Liaison Unit, which provides domestic violence counseling and intervention at the Benefits Access Centers (BACs). DVS partners with a network of community-based organizations, that provide counseling, legal services, financial development services, and job readiness for domestic violence survivors.

The NoVA (No Violence Again) Program addresses the needs of domestic violence victims seeking emergency housing from the Department of Homeless Services (DHS) and provides assessment, crisis counseling and referrals to domestic violence shelters, information about entitlements, advocacy and group counseling and a wide range of other services includes legal intervention. The NoVA program consists of the Assessment Units located at the DHS PATH Family Intake Center and the DHS Adult Family Intake Center (AFIC) and the NoVA Outstation Project located in selected DHS shelters. Clients are referred to NoVA when presenting with issues of domestic violence that could be contributing to the need for homeless services.

DVS is recruiting for one (1) Supervisor II SW to function as a PATH Coordinator in the Project NoVA Unit, who will:

• Supervise staff who are responsible for assessing DHS PATH referrals for domestic violence services, including placement assistance to emergency shelters and transitional housing facilities, providing crisis information and referrals to non-residential services.
• Review the work of subordinates; make recommendations and decision on complex cases.
• Interface and establish relationships with DHS staff and domestic violence service providers to ensure appropriate and expeditious delivery of services.
• Monitor internal administrative controls for tracking both the actions taken, and the forms submitted on each referral.
• Collaborate with the Project NoVA Director on the planning and development of procedures and control system to ensure the appropriate servicing and required recording on a high volume of referrals.
• Prepare periodic reports on operations for evaluative purposes and recommends policies and procedures for program improvement.
• Collaborate with the Project NoVA Director on the planning and provision of staff training. Identify service gaps/staff training needs.

Salary Range: $77,211 - $88,793

Work Location: Various – 151 E 151ST Street Bronx, NY

Hours/Schedule: Sundays: 9am to 5pm & Mondays thru Thursdays: 10am-6pm

MUST BE AVAILABLE TO WORK ON HOLIDAYS

SUPERVISOR II SOCIAL WORK - 52632

Qualifications

1. A Master's Degree in Social Work from an accredited school of social work and two years of full-time satisfactory experience practicing social work utilizing one, or a combination of, casework, group work and community organization methodologies, at least one year of which must have been in a supervisory capacity.
2. Certification/License Requirements: A valid Certified Social Worker (CSW) certificate or Licensed Master of Social Work license (LMSW) issued by the New York State Department of Education must be obtained within one year of the date of appointment. Employees who fail to obtain their CSW or LMSW within one year after appointment will automatically have their probationary period extended for no more than six months. Failure to obtain the CSW or LMSW by the end of 18 months of service will result in dismissal.
3. Special Note: Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities has been the subject of a child abuse and maltreatment report. The agency has the discretion to assign a candidate who has been the subject of a child abuse and maltreatment report to a position with no child-care responsibilities.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.