Program Operations & Outreach Associate

Georgia Department of Revenue; Tucker (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

The State of Georgia is seeking a Program Associate for REACH to support the Executive Director and manage day-to-day administrative functions across program operations. You will handle data entry, reporting, scheduling, and communications with school systems and partners statewide.

Key duties include coordinating fundraising efforts, maintaining records, developing marketing materials, and assisting with event planning while ensuring customer-focused relationships and confidential handling of

Qualifications

• Associate degree or higher; one year of related experience.
• Demonstrated written and oral communication skills.
• Ability to work independently and with a team.
• Proficiency in Microsoft Office, especially Excel.
• Knowledge of general office equipment and telephone system.
• Willingness to work cooperatively with others.
• Discretion handling confidential information.
• Administrative skills.

Responsibilities

• Perform administrative and program support duties for program staff.
• Conduct data entry and analysis.
• Respond to customer inquiries via phone, email and the REACH websites.
• Maintain high-quality, customer-focused relationships at the secondary and postsecondary levels.
• Serve as an Agency liaison with internal and external partners.
• Track fundraising and invoicing for participating school systems.
• Assist school systems with marketing.
• Research foundations with aligning missions.
• Maintain communication with GSFC divisions to initiate assistance as needed.
• Print and copy program materials.
• Monitor supplies and place orders as needed.
• Observe and report on the REACH scholarship process and scholar progress.
• Coordinate calendars for program staff and external partners.
• Maintain and circulate meeting notes.
• Prepare and update marketing materials.
• Quality assurance for REACH Georgia website.
• Assist staff with event planning.
• Respond to inquiries via phone and email.
• Support Program Coordinator and Executive Director as necessary.
• Other duties as assigned.

Skills

Written communication

Oral communication

Independent work

Team collaboration

Data entry

Customer service

Education

Associate degree in business or related field

Bachelor’s degree in business or related field

Tools

Microsoft Office

Excel

Job description

The State of Georgia is seeking a Program Associate for REACH to support the Executive Director and manage day-to-day administrative functions across program operations. You will handle data entry, reporting, scheduling, and communications with school systems and partners statewide.

Key duties include coordinating fundraising efforts, maintaining records, developing marketing materials, and assisting with event planning while ensuring customer-focused relationships and confidential handling of