Program Operations Manager

Daily Opportunity Hub; Westport (CT); Ibrido; USD 63.000 - 68.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Paid time off

Organizational holidays

Descrizione del lavoro

LiveGirl is seeking a Program Operations Manager to oversee systems and administrative activities that support its programs and strategic initiatives. You will work directly with the COO and staff to ensure events, scholarships, alumni engagement, and operations run efficiently.

The role involves administering Bloomerang CRM, supporting HR and admin tasks, and coordinating multiple projects in a mission-driven nonprofit.

Competenze

• Experience in nonprofit operations or administrative coordination.
• Bachelor’s degree preferred.
• Experience administering CRM systems (Bloomerang preferred).
• Strong organizational skills and attention to detail.

Mansioni

• Provide cross-program administrative, outreach, and logistical support as assigned by the COO.
• Coordinate operational activities and maintain systems that help staff deliver programs efficiently.
• Support organizational priorities and respond to changing needs, deadlines, and event schedules.
• Coordinate planning and logistics for organizational events and activities, including necessary venues and materials.
• Manage scholarship applications and communications with applicants and judges, including award logistics.

Conoscenze

Nonprofit operations

Organizational skills

CRM systems (Bloomerang)

Google Workspace

Notion

Communication skills

Formazione

Bachelor’s degree preferred

Strumenti

Bloomerang

Google Workspace

Notion

Descrizione del lavoro

Key details

Organization: LiveGirl
Location: Westport, Connecticut, USA
Work Arrangement: Primarily remote / hybrid, with in-person attendance as required
Employment Type: Full-time, 40 hours per week
Annual Salary: $63,000–$68,000
Application Deadline: Rolling

About LiveGirl

Founded in 2014, LiveGirl is a Connecticut-based nonprofit organization dedicated to building confident, career-ready leaders. Its mission is to prepare the next generation of brave women leaders with the skills, mentorship, and opportunities they need to thrive and make a positive impact.

Position Overview

LiveGirl is seeking an organized, proactive, and detail-oriented Program Operations Manager to coordinate the systems, processes, and administrative activities that support its programs and strategic initiatives.

Reporting directly to the Chief Operating Officer (COO), the successful candidate will work closely with staff across the organization to ensure that events, scholarships, volunteer activities, alumni engagement, and internal operations run efficiently. The role also involves administering the organization’s Bloomerang customer relationship management (CRM) system and supporting general human resources and administrative functions.

This position is suited to someone who enjoys coordinating multiple projects, improving organizational systems, maintaining accurate records, and helping a mission-driven nonprofit operate effectively.

Key Responsibilities

1. Program and Organizational Operations

• Provide cross-program administrative, outreach, and logistical support as assigned by the COO.
• Coordinate operational activities and maintain systems that help staff deliver programs efficiently.
• Support organizational priorities and respond to changing needs, deadlines, and event schedules.

2. Event Planning and Coordination

• Coordinate planning and logistics for organizational events, including:
  • Women’s Day
  • Day of the Girl
  • She Is Rising fundraiser
  • Gratitude Reception
  • Leadership summits
  • Company site visits
  • Other program and community activities
• Arrange venues, scheduling, registration, event materials, volunteer logistics, and participant communications.
• Coordinate event follow-up in collaboration with the relevant team leads.

3. Scholarship Administration

• Coordinate scholarship applications and communications with applicants and judges.
• Manage selection schedules, documentation, and award logistics in collaboration with program leadership.
• Maintain accurate scholarship records and support recipient engagement.
• Assist with coordinating executive coaching for scholarship recipients.

4. Alumni and Volunteer Engagement

• Support the development and coordination of LiveGirl’s Alumni Network.
• Organize alumni outreach, communications, and engagement activities.
• Coordinate volunteer recruitment, scheduling, confirmations, and follow-up.
• Maintain volunteer records and support volunteer participation in programs and events.

5. CRM Administration and Systems Support

• Serve as the central administrator for LiveGirl’s Bloomerang CRM system.
• Maintain CRM workflows, records, reporting processes, and data standards.
• Provide staff guidance and support with CRM-related questions and system use.
• Monitor data quality and coordinate system updates and troubleshooting.
• Support database updates, record tracking, reporting, and preparation of administrative materials.
• Work with program and development leaders, who remain responsible for the accuracy and timely entry of their respective data.

6. Human Resources and General Administration

• Support staff onboarding documentation and training records.
• Assist with basic human resources administration.
• Maintain Notion workspaces, shared folders, operational documents, and status updates.
• Help ensure internal records and administrative systems remain organized and accessible.

Qualifications and Professional Experience

Applicants should demonstrate the following qualifications and skills:

• Experience in nonprofit operations, administrative coordination, or a related field is preferred.
• A bachelor’s degree is preferred.
• Experience administering CRM systems is required; familiarity with Bloomerang is an advantage.
• Strong organizational skills and attention to detail.
• Sound judgment and the ability to manage competing priorities.
• Proactive problem-solving skills and dependable follow-through.
• Clear written and verbal communication skills.
• Proficiency with Google Workspace and willingness to learn tools such as Notion and development-related applications.
• A collaborative, service-oriented approach and genuine interest in LiveGirl’s mission.

Work Arrangement and Benefits

This is a full-time position requiring approximately 40 hours per week. The role is described as primarily remote, with a hybrid arrangement involving typically two days per month at LiveGirl’s Westport office. Additional in-person attendance may be required for programs, events, and organizational activities.

The compensation and benefits package includes:

• Annual salary of $63,000–$68,000.
• Health insurance coverage.
• Dental insurance coverage.
• Vision insurance coverage.
• Paid time off.
• Organizational holidays.

Responsibilities and priorities may change according to organizational needs, event schedules, and deadlines, as directed by the COO. Program and department leaders retain responsibility for their respective strategies, budgets, and outcomes.

Equal Employment Opportunity

LiveGirl is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and organizational needs, without discrimination based on legally protected characteristics.