Program Operations Lead & Team Supervisor

blhnurses; Bowie (MD); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

Health Insurance with Vision andDental

Paid Personal Time Off

Company Paid Holidays

Company Cell Phone, Laptop, andPrinter

Mileage Reimbursement

401(k) Retirement Plan

Employee Assistance Program

Job summary

Beatrice Loving Heart is seeking a qualified Program Supervisor to manage the daily operations of the Agency in Bowie, MD. The role requires oversight of the assigned program and knowledge of DDA and/or CFC requirements, with strong supervisory experience.

The position involves providing administrative support, event coordination, and facilities management, requiring an independent, developed leader who thrives in a team environment and prioritizes staff growth and compliance.

Qualifications

• Bachelor's degree required.
• Must be at least 21 years old.
• Experience with DDA program and role functions.

Responsibilities

• Oversees all operations, processes, and infrastructure while looking for opportunities for improvement or revision.
• Anticipates and tracks operational and tactical risks and providing strategic solutions.
• Manages a caseload schedule to ensure proper coverage at all times.
• Document client-related activities as needed.
• Identifies trends and assesses opportunities to improve processes and execution.
• Collaborates with the office supervisors to ensure seamless business execution, reinforce positive morale, and uphold company values.
• Stay up to date on Health industry regulations, trends, and technology.
• Coordinates and monitors all home office staff to ensure that staff is performing at an optimal level.
• Provides clear and concise documentation and follow-up on all employee concerns and disciplinary action.
• Supports HR with candidate testing and onboarding of new hires;
• Perform other tasks as assigned.

Skills

Leadership

Teamwork

Communication

MS Office

English proficiency

HR coordination

Education

Bachelor's degree

Job description

Beatrice Loving Heart is seeking a qualified Program Supervisor to manage the daily operations of the Agency in Bowie, MD. The role requires oversight of the assigned program and knowledge of DDA and/or CFC requirements, with strong supervisory experience.

The position involves providing administrative support, event coordination, and facilities management, requiring an independent, developed leader who thrives in a team environment and prioritizes staff growth and compliance.